HFCL Infotel Ltd. the first basic telephony services provider in Punjab & launched its basic telephony services on 16th October, 2000. CONNECT's launch brought to the people of Punjab a world class telecom experience - technology, products, customer service et al.
The vision statement of the company is 'To be the most admired telecom brand' and the mission statement aims to "Deliver total telecommunication solutions by offering innovative products and services through superior technology, ensuring customer delight".
CONNECT is a business venture of Himachal Futuristic Communications Ltd., India's leading telecommunications giant. CONNECT is further supported by the expertise of Lucent Technologies USA, Huawei Technologies, IIT Chennai, Compaq, Cisco, CGI, Bell Nexxia and Cincom.
With an investment of over Rs.1400 crores, HFCL Infotel, has set up a state-of-the-art network in over 130 towns and cities in Punjab. The average revenue per line (ARPL) for CONNECT is amongst the highest in the country. With a clear focus on acquiring quality subscribers through well-planned roll out and through appropriate revenue focus in our marketing strategy, we are confident of ensuring that we retain our position of being amongst the top ARPL brands in the country. The wide array of innovative products and services in the data and broadband segment has further allowed the Company to drive its revenue growth.
The launch of Triple Play service that delivers voice, data and video to a subscriber is a first by any telecom operator in the country. CONNECT is also the first operator in the country to launch a CDMA based pre-paid mobile service in 2002. Besides fixed line telephony, mobile telephony and Internet access, CONNECT's services include an array of broadband, enhanced and data services like Internet Leased Lines, ISDN, VPN, Centrex, Web Hosting, DSL and server Co-location. Customised solutions are also available for its Corporate customers & additionally, services like Video Conference, Audio Conference, Phone to mail and VMS form an important part of the CONNECT portfolio.