Introduction
Hey, Ninjas! Welcome to yet another preparation guide article. Have you ever heard about Cvent? It is a leading meeting, event, and hospitality technology provider. Do you want to know what it's like to be employed at Cvent? How does an application support engineer at Cvent work? How to join and what to expect? Don't worry Coding Ninjas got your back.
We will answer all of these questions in this article. This article will primarily focus on the profile of an application support engineer at Cvent. We will discuss the responsibilities, skills requirements, average salary, preparation guide, and career map for this job role of application support engineer at Cvent.
Before moving on to the job role, let’s discuss about the company.
About Cvent
Cvent is a leading marketing, events, meetings, and hospitability technology provider. It provides software solutions to enhance the impact of events and meetings. It was founded in 1999 by Reggie Aggarwal. It is headquartered in Virginia, United States.
Cvent aims to transform the events and meeting industry through technology and software solutions. The company’s suite products automate and simplify the whole event and marketing management process. It has around 4000 employees overall. It has 11 offices in total, out of which one is in Gurgaon, India.
Now let's move on to the application support engineer at Cvent role.
Application Support Engineer at Cvent
Application support engineer at Cvent is one of the main profiles at Cvent. Let us understand this role, the responsibilities, salary, and skills required for this job role at Cvent.
About the Role
An application support engineer at Cvent is responsible for providing software support to web-based applications. They should understand software development and business well to solve the client's issues. They support the existing software and ensure that clients requests are fulfilled.
An application support engineer controls customer queries regarding a web application. They should know how to communicate with the customer politely because communication also plays an important role in this position. Let us understand the roles and responsibilities of an application support engineer at Cvent.
Roles and responsibilities
For the application support engineer at Cvent, you will be responsible for the following.
🧑💼Provide software support to Cvent’s suite products and services, including web-based software platforms and backends.
🧑💼Collaborate with several development teams to resolve client issues.
🧑💼Provide in-depth technical and business knowledge to multiple teams.
🧑💼Gain knowledge and experience working with traditional relational and the latest NoSQL databases.
🧑💼Become a subject matter expert who provides various teams with an in-depth understanding of a product's business and technical aspects.
🧑💼Respond to customer inquiries, log bugs, and, when required, reproduce, troubleshoot, resolve, and escalate issues.
Let us discuss the salary and perks offered for the role of application support engineer at Cvent.
Salary and Perks
For the application support engineer at Cvent, salary figures are mentioned below in the table.
The above-mentioned salary for this role is subject to change by the Cvent.
Along with the salary for this role, it also includes some perks that are mentioned below:
✨Sick Leaves and Paid Time Off.
✨Vision, Dental, and Health Insurance Programs.
✨Life Insurance.
✨Employee Assistance Programs.
✨Company-Sponsored Social Events.
✨Wellness Programs.
✨State-of-the-art office space.
✨Employee Referral Program.
✨Corporate funds for charitable walks, runs, etc.
Now, let us understand the requirement of skills for this role at Cvent.
Required Skills and Qualifications
If you are interested in the position of application support engineer at Cvent, then you should have mentioned the qualifications and skills.
🥅BS/ BTech in Computer Science, Information Systems, or equivalent required.
🥅Software development experience of 1-3 years in Java, C#, ASP.NET, or any object-oriented programming language.
🥅Good understanding of relational databases and SDLC.
🥅Solid problem-solving and analytical skills. Ability to learn new technologies.
🥅You should know about version control systems, online service APIs, and software deployment.
🥅Outstanding abilities in both writing and oral communication.
🥅You should always be open to learning new things.
🥅Build strong relationships with international teams.
🥅Perseverance in the face of difficulty and maintaining composure.
🥅Strong desire and capacity for lifelong learning of new techniques, procedures, technologies, and product knowledge.
🥅Possessing the ability to solve problems and provide excellent customer service.
🥅Ability to take charge of and see through client issues to completion.
Preparation Strategy
We all know the power of preparation and planning. You require preparation if you want to work at Cvent. But don’t worry, Coding Ninjas has got you covered. We have several articles and courses on our platform that you can use to gain skills and be job-ready.
Programming in Java and C#
As you can see in the skills required section, Java and C# are one of the requirements. So, you should learn the basics of programming through Java and C#. You should know the basic concepts of programming, including object-oriented programming.
You can follow the links below to access our Java and C# Programming and Object-oriented programming tutorials.
🔯Basics of Java with Data Structures and Algorithms.
🔯Complete guide to Oops With Java.
Software Development
As an application support engineer, you should be familiar with software development. You should know how software development works.
Also, you should be aware of APIs and the working of APIs in web technology. You should also be familiar with Agile methodology. Follow the below links to get an idea.
Databases and Cloud Technologies
You should also be familiar with databases and cloud technologies. You should have a good grasp of relational and non-relational databases. You should know how the data is stored, managed, and manipulated. Also, you should know about the most common cloud computing software, including AWS, GCP, and Microsoft Azure.
Follow the below links to understand these topics and be prepared.
🔯SQL
🔯AWS
🔯GCP
Interview Preparation
You must undergo several interview experiences to be employed at Cvent. Hence, it would help if you prepared yourself well for the interviews. You can read the interview experiences of candidates who appeared for the Cvent process and have shared their experiences on our portal.
You can check our preparation guide for Cvent for your interview, Your Ultimate Job Interview Preparation Guide for Cvent.
You can boost your interview preparation by practicing interview questions.
Where to find them? Are you confused about this? Don't worry. Coding Ninjas will help you with this. Check out our coding interview questions bundle here.
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