📚Introduction📚
Clarabridge is a software company based in the United States. It was formed in Reston, Virginia, in 2006. Clarabridge uses AI-powered text and speech analytics to provide customer experience software (SaaS). Social media (such as Facebook, Twitter, or review sites), contact center notes, email, chats, and surveys are all common data sources for research. The software is utilized in the voice of the customer, customer experience management, and customer feedback programs, and it uses natural language processing and other unique technology. In October of 2021, Qualtrics purchased Clarabridge.
📥Clarabridge as Text Analytics Tools for Big Data📥
Clarabridge (www.clarabridge.com) is a spin-off from Claraview, a Business Intelligence(BI) consulting firm recognizing the need to deal with unstructured data. Its mission is to assist businesses in generating demonstrable business value by taking a comprehensive view of customers, identifying significant experiences and challenges, and enabling everyone in the organization to take action and interact in real-time. This involves determining sentiment in real-time and classifying customer feedback data/text and verbatim staging for future processing into the Clarabridge system.
Clarabridge is a software company based in the United States. It was formed in Reston, Virginia, in 2006. Clarabridge uses AI-powered text and speech analytics to provide customer experience software (SaaS). Social media (such as Facebook, Twitter, or review sites), contact centre notes, email, chats, and surveys are all common data sources for research. The software is utilized in the voice of the customer, customer experience management, and customer feedback programs, and it uses natural language processing and other unique technology. In October of 2021, Qualtrics purchased Clarabridge.
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