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Last Updated: Jul 12, 2024

How to Fix the "ERR_CONNECTION_RESET" Error (7 Methods)

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When your web browser is unable to connect to the server, the error code ERR_CONNECTION_RESET commonly appears. Reloading and using a different device is the first thought that comes to mind, but it doesn’t work. Still stuck? Don’t worry. The good news is that you have several options for fixing this error so you can resume your internet browsing.

How to Fix the "ERR_CONNECTION_RESET" Error (7 Methods)

In this article, we'll take a look at err_connection_reset errors and how you can fix them.

Error TypeConnection error
Error CausesNetwork Device Issues, VPN Interference, Antivirus or Firewall Interference, Outdated Browser Cache, Bad Proxy, Incorrect TCP/IP Configuration
Error variationsThis site can’t be reached, This webpage is not available, The connection was reset



ERR_CONNECTION_RESET error message is a common error encountered while browsing. This indicates that there is something wrong with the network connection between the browser and the website you are trying to access. 

When the server unexpectedly stops the connection or when there are network issues that cause the connection to be reset, the error frequently occurs. There could be multiple reasons for this; let’s take a look at the causes of err_connection_reset.

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There could be many reasons for such type of error, such as:

Network Device Issues- This refers to problems with the network devices themselves, such as routers, switches, or modems. Issues like hardware malfunctions, misconfigurations, or network congestion can cause the connection to be reset, resulting in the ERR_CONNECTION_RESET error.

VPN Interference- Using a Virtual Private Network (VPN) service may interfere with the connection and lead to the ERR_CONNECTION_RESET error. This can happen due to misconfigured VPN servers, compatibility issues between the VPN and other network components, or problems with the VPN software.

Antivirus or Firewall Interference- Certain antivirus or firewall software can mistakenly block or terminate network connections, including legitimate ones, resulting in the ERR_CONNECTION_RESET error. This can occur when the security software's settings are too strict or when there are conflicts between different security programs installed on the system.

Outdated Browser Cache- The browser cache stores temporary files and data from websites you visit. Over time, this cache can become corrupted or outdated, causing issues with web page loading and leading to the ERR_CONNECTION_RESET error. Clearing the browser cache allows the browser to fetch fresh data from websites and can resolve this problem.

Bad Proxy- A proxy server is an intermediary between your device and the internet. If you use a misconfigured proxy, overloaded, or not functioning correctly, it can disrupt the connection and result in the ERR_CONNECTION_RESET error.

Incorrect TCP/IP Configuration- The Transmission Control Protocol/Internet Protocol (TCP/IP) establishes network connections. If your computer's TCP/IP configuration is incorrect, such as having invalid IP addresses or incorrect DNS server entries, it can cause connection issues and trigger the ERR_CONNECTION_RESET error.

Ways to Fix the "ERR_CONNECTION_RESET" Error

Here are seven quick methods to fix err_connection_reset. First, We will make sure that the website we are trying to use is working properly.

  1. Check if the Website is Working
  2. Disconnect from VPN
  3. Reboot Your Network Device 
  4. Clear the Browser Cache
  5. Deactivate Antivirus and Firewall
  6. Disable Proxy Server Access
  7. Reset TCP/IP Settings

1. Check if the Website is Working

The connection reset error is most often the client-side error. But In some rare cases, it could be from the server side too. The reason why we are checking whether the website is working or not is because we want to know if it is not working for us only or for others too. Now, simply using a different device is an option, or we could use sites like the Website Planet to check whether it is working properly.

Check if the Website is Working

2. Disconnect from VPN

Most often or not, we forget to turn off the VPN; this might be the reason why you are facing the issue. Temporarily turn off the VPN if you are using one, and check again. 

Disconnect from VPN

3. Reboot Your Network Device 

Often Network issues can be solved by rebooting the network device router. For this, simply unplug the router power cable, wait for a few seconds and plug it back in. Also, while you are at it, it's a good idea to check whether the website works properly from other devices connected to the same network.

4. Clear the Browser Cache

Browser often stores data in cache memory for optimizing loading speed. Sometimes the data stored in the browser may be outdated or corrupted, causing network issues. 

To clear the browser cache, click the three dots on the top right, right beneath the close button. Then click on more tools and locate Clear browsing data. Now, simply proceed to clear the cache.

Clear the Browser Cache

5. Deactivate Antivirus and Firewall

Having an Antivirus and Firewall is great for the system's safety. Although it is not advisable to deactivate antivirus and firewalls in general, sometimes these might interfere and might incorrectly block perfectly safe websites. Try Temporarily disabling the antivirus and firewall and see if it solves the problem. Also, don’t forget to turn it back on.

On Windows, search for Windows security, then head over to Virus & threat protection-> virus & threat protection settings. Then, turn off real-time protection. 

Windows security

6. Disable Proxy Server Access

Proxies protect your web privacy by masking your actual IP address. Sometimes a proxy can experience issues such as overloading or a dead server. If you are using a proxy, then try temporarily disabling your connection. 

To disable proxy server access, head over to the control panel-> Internet Properties->Connections->LAN settings. Then uncheck the checkbox for proxy server in case you are using one.

Disable Proxy Server Access

7. Reset TCP/IP Settings

TCP/IP (Transmission Control Protocol/Internet Protocol) is a communication protocol that enables computers to exchange data over a network. If the configuration setting of TCP/IP is incorrect or corrupted, then the data your computer sends to the network won’t be transferred, causing the err_connection_reset error. Try resetting your TCP/IP configuration.

This one is fairly simple, as we are using the command prompt for this one. Search for “cmd” in the search bar and run it as administrator. 

Then write these two commands: 

netsh int ip reset
netsh winsock reset


Now, restart your computer; this should fix your issue.

Frequently Asked Questions

What Causes the "ERR_CONNECTION_RESET" Error?

The "ERR_CONNECTION_RESET" error occurs when the server or browser forcibly closes the connection to a website. It can be caused by internet connection issues, firewall/antivirus interference, or problems with the website itself.

How do I reset my Chrome connection?

To reset your Chrome connection, try these steps: Clear browser cache and cookies, Disable extensions temporarily, Disable antivirus/firewall, and Restart your modem/router. If the issue persists, try using a different browser or device.

How do I fix the connection reset by a peer?

To fix the "connection reset by a peer" error, try these steps: Check your internet connection, Clear browser cache and cookies, Disable VPN or proxy, and Temporarily disable antivirus/firewall.


In this article, we discussed the "ERR_CONNECTION_RESET" Error and its causes. We also discussed the methods to fix it, like Rebooting the device, clearing the cache, deactivating antivirus, etc.

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