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Top Jira Interview Questions (2023)

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13 Jun, 2024 @ 01:30 PM
Muskan Rathore
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In this article we are going to learn some jira interview questions but before diving into the questions let's have a brief introduction of jira software.

Top Jira Interview Questions

Jira is a software developed by an Australia-based company named Atlassian in 2002. It is software used in the project management sector to track issues in the project. It is a bug tracking project which is widely used in the agile development field to maintain the smooth flow of the product. More than 65000 companies around the world rely on jira for project management. Companies like:

  • Dominos
  • Audi
  • Blend
  • Carfax

And more trust Jira to organise and track their work.

Due to this popularity of the software it is highly in demand. So to help the individuals who are interested in applying in roles for the company who uses Jira for the project management we are going to learn about some jira interview questions that might be handy.

Let’s get started with jira Interview questions: 

Most Asked Jira Interview Questions

1. What is jira?

JIRA is a project management application that may be used for a variety of purposes, including requirements and test case management as well as agile software development. Atlassian has created a product or software tool for bug and problem tracking. It's widely used for project management, bug tracking, and problem tracking, and it's entirely based on these three features. Jira has a wide range of uses in the software industry.

2. What are some of the advantages of Jira?

Some of the advantages of utilising Jira are as follows:

It may be simply customised and expanded.

Because it is platform-independent, it can run practically everywhere. It is acknowledged by a number of well-known businesses.

Jira provides us with the most up-to-date information on project progress.

It has a transparent and equitable licensing policy.

3. Describe Jira's workflow.

Since Jira is used to manage issues and transitions in the software development life cycle, the workflow is a collection of software-related activities that aid in the completion of these tasks. A transition is the link between these two states. The problem shifts from one transition state to the next. The status is used to describe the type of work that the tester has accomplished.

The following are the major phases that occur in the JIRA workflow:

To Do

In progress

Finally done

Jira's workflow

4. What are validators in Jira?

Before the transition is done, validators ensure that any user input to the transition is correct. Validators in JIRA are responsible for ensuring that this is the case. If a validator fails, the issue will not move to the transition's destination status.

5. What can be referred to as an issue in Jira?

In Jira, an "issue" refers to a task, problem, or piece of work that needs to be tracked or managed. It can represent a bug, a new feature, a task, or any other unit of work within a project. Issues are used to plan, prioritize, and track progress in software development and project management.

6. In Jira, what is an event?

Event in Jira

An event in Jira contains information on the event's status, default template, notification scheme, and workflow transition post function associations. Essentially, the events are divided into two categories:

An event that occurs in the system: (Jira defined events)

User-defined events (custom events)

7. How many types of events are there in Jira?

In Jira, there are three types of events:

  • System Events: These are events that are triggered by system-level actions or changes, such as system startup or shutdown.
  • Custom Events: These are events that are created by users or administrators to represent specific occurrences within a Jira project or workflow, like issue transitions or custom triggers.
  • Plugin Events: These events are related to plugins or add-ons that extend Jira's functionality. They allow plugins to integrate with and respond to specific actions or changes in Jira.

8. Which agile approaches does Jira support?

Scrum and Kanban are two  Agile approaches that Jira Software supports.

Scrum: Scrum is an agile approach in which the development team completes a project in an iterative manner. Every sprint or iteration has a certain project scope and deadline. Scrum is the most used method for software development projects.

Kanban: Kanban is a lean methodology that emphasises just-in-time delivery. It does so by showing the workflow and the tasks that are currently in progress. Kanban is best used by operations teams.

9. What exactly do you mean when you say "agile board"?

An agile board is the principal user interface that a project's end-user will utilise on a daily basis. We may use the agile board to display the numerous jobs in a project as well as the possible phases in the project's workflow. It also provides an interactive means of transitioning tasks through the workflow. Depending on the sort of board we're utilising, there are also other features that enable a variety of functionalities. Some boards, for example, may enable us to provide visual indicators to identify potential bottlenecks, manage a feature backlog, and much more.

Read more, Kotlin Interview Questions

10. What are the different report kinds that Jira generates?

A number of reports are generated in Jira that are used to display various project statistics during the project's life cycle. For assessing issues in Jira, there are standard reports accessible. There are also certain reports for Scrum and Kanban projects included.

The following are some of the general reports accessible for examining the issues:

Time Tracking Report

Version Workload Report

Workload Pie chart Report

Created vs Resolved issue Report

Average Age Report

User Workload Report

Resolution Time Report

Pie Chart Report

Recently created Issue Report

 For Scrum projects:

Sprint Report

Version Report

Control chart

Velocity chart

Cumulative Flow diagram

Release Burndown

Burndown chart

Epic Report

For Kanban projects:

Control chart

Cumulative Flow diagram

11. Explain the significance of the three colour indicators.

In JIRA, three colours such as Blue, Green, and Orange are used to indicate the amount of time spent on a given problem. This data can be seen in the 'Time Tracking' section. Each colour has its own meaning, such as:

Blue: This hue represents the 'Original Estimate,' or the time estimate for fixing the problem. 'Estimated' has been assigned to this field.

Orange: The colour orange indicates how much time is left to solve the problem. 'Remaining' has been assigned to this field.

Green: This hue represents the amount of time that has been invested so far in resolving the issue. 'Logged' has been assigned to this field.

three colour indicators

12. What is included in the change history for every given issue?

The Change History section shows the activities of modifying any records, including information about the person who made the modification and the date and time of the change.

In the event of a change in any field, the change history additionally provides information about the old and new field values.

13. In Atlassian JIRA, what is referred to as an issue?

An issue in JIRA can be anything from a bug to a feature request.

a problem in the software

The project's goal

A support ticket is a request for assistance from a customer service representative.

The form for requesting time off

14. In JIRA, how can you share an issue with other users?

Using the share option in JIRA, you can email an issue. You may also send a link to the problem to other JIRA users by sharing it with them or referencing them in the issue's Description or Comment area.

15. How can you make changes to a large number of issues at once?

You can utilise the Bulk Change option from the navigator's "Tools" menu to make changes to many issues in bulk. For the bulk operation, you can choose all of the issues on the current page. The following is a list of bulk procedures that are available.

Workflow Transition




16. What are JIRA Schemes?

JIRA configuration is heavily reliant on schemes. It's a set of configured values that one or more JIRA projects can use. Notification Schemes, Permission Schemes, Issue Type Schemes, and so on are examples. There are seven different sorts of schemes to choose from.

17. What options are available for JIRA project and problem types?

For each issue type and JIRA project combination, you can customise the following settings.

On an issue screen, the order of custom fields is displayed.

The statuses and the workflow of an issue

What custom fields and systems does an issue have access to?

Accessibility of the project

What a user can do with an issue depends on their permissions.

Versions and components that are available for a particular issue

18. Is it possible to recover data from your JIRA cloud account?

Backup Manager in JIRA allows you to create a backup of your JIRA cloud data. However, only one backup file is kept at any given time. The old backup is replaced by the new one.

19. Define "issue collector"?

You may easily embed a JIRA feedback form into your own website using a "issue collector." This allows website visitors to submit bugs to JIRA directly from our site. Visitors to our website do not require a JIRA account to use the JIRA feedback form.

20. In JIRA, how can you share an issue with other users?

Using the share option in JIRA, you can email an issue. You may also send a link to the problem to other JIRA users by sharing it with them or referencing them in the issue's Description or Comment area.

21. What is the purpose of JIRA's "Move Issue" wizard?

You can use the move issue wizard to designate a different project in your JIRA instance. You can use the Move Wizard to modify the properties of an issue, such as its name.

Issue type:If your issue is a customs issue type that doesn't appear in your target project, you'll need to create a new issue type for it.

Issue status:If you've assigned your issue a custom issue status that doesn't exist in your project, you'll need to create a new issue status for it.

Custom field:You must set values for any custom fields that are required for your problem but do not appear in the target project.

22. What does it mean when you say cloning is a problem?

Cloning an issue refers to the process of making a duplicate of an issue within the same project. The clone issue is essentially a duplicate of the original issue, containing the same information as the original.

Although a clone issue is distinct from the original, it might be related to it.

The operations performed on the original issue will not affect the clone issue.

23. Explain the difference between Bugzilla and Jira.

Bugzilla and Jira are issue-tracking tools, but they differ in several ways. 

  • Bugzilla is open-source and free, suitable for basic bug tracking, but its user interface can be less intuitive. Jira, a commercial product, offers a modern and user-friendly interface, extensive customization options, and agile support, making it ideal for software development teams.
  • Jira comes with a price tag, while Bugzilla is cost-effective.
  • Jira integrates seamlessly with other Atlassian tools and has strong commercial support, while Bugzilla relies on its community. 

Ultimately, your choice depends on your budget and specific requirements, with Bugzilla for simplicity and Jira for advanced functionality.

24. Difference between scrum board and kanban board

scrum vs kanban



It follows a predetermined schedule. It was mostly concerned with planning. It begins with sprint planning and concludes with a retrospective on the sprint. The daily meeting is done to ensure that everyone on the team is aware of the future actions, priorities, and previous steps.There is no set schedule, and no daily meetings are held. Changes can happen at any time in Kanban, resulting in frequent changes.
In scrum, we work on sprints with a fixed-time duration, which means we provide something to the client after a set amount of time.Because Kanban lacks the concept of a sprint, there is no set timetable for delivering the product to the customer.
During sprint planning, the number of activities to be extracted from the product backlog and added to the sprint backlog is decided.It does not estimate the task.
We have one scrum master that manages the team and leads daily meetings in the scrum methodology.We don't have a scrum master in Kanban methodology. It is each individual's obligation to deliver a valuable product.
Because huge projects may be divided into numerous sprints, this methodology is appropriate for them.It's best suited to small-scale undertakings.
The work is estimated in Scrum, i.e., a fixed number of activities are completed in each sprint, resulting in a low overall project cost.Because the job isn't estimated in Kanban, the project's total cost isn't accurate.


25. What exactly is the purpose of the JIRA dashboard?

It's the first thing we see when we log in to Jira. The dashboard displays tools and programmes that assist users in tracking project progress. It also contains vital information such as the user's activities, issues allocated, and so on. The dashboard's view and items can be changed by the administrator.

JIRA dashboard

26. What are the different types of issues in a Scrum project?

A single item of work is referred to as an issue in JIRA. The types are as follows:

Story:A single feature that needs to be implemented is referred to as a story.

Epic :a large-scale user story

Bug”A bug is an issue that must be resolved.

Task:A generic task is one that isn't a bug or a tale.

issues in a Scrum project

27. What exactly is JQL?

JQL, or JIRA Query Language, is a powerful and versatile way to search for issues in JIRA. It has a field, a value, an operator, and a keyword.

28. What is the function of a service desk?

The client requests service personnel through the doorway.

It detects demand in their JIRA service desk line and investigates the problem further.

The client can utilise the entry to communicate with a service desk agent about the need.

Finally, the expert completes the assignment, and the client's requirements are met.

29. In JIRA, explain the labelling and linked issues.

Labelling an issue allows the user to classify the problem as information, which may then be allocated to a component. This problem is discovered through the use of labels.

Linking issues enables the user to associate issue(s) on the same or multiple JIRA servers.

30. What are some of the most popular Jira add-ons?

The following are some of the most popular JIRA add-ons:

JIRA Toolkit Plugin

JIRA Charting Plugin

Portfolio for JIRA

Suites utilities for JIRA

Zephyr for JIRA – Test Management

ScriptRunner for JIRA

Atlassian REST API Browser

Tempo Timesheets for JIRA

JIRA Misc Workflow Extensions

31. What is the purpose of the labels in Jira?

Jira issues are labelled so that they can be classified into different sections. With the help of labels, this can make it easier to find what you're looking for. A label for a certain issue can be set when the issue is first created. It's also possible to change it within the problem.

labels in Jira

32. What exactly is Jira Core?

Jira Core is a project management tool. This enables us to design processes that are specific to our requirements.

Workflows are the backbone of the system, transporting work packets from one location to another. Jira Core gives us the flexibility to make our process as simple or as complex as we need it to be. It accomplishes this by allowing us to focus on the task at hand rather than the process. Your workflow is only constrained by your processes.

33. What types of Post functions are performed when a transition is completed?

Following the completion of a transition, the following sorts of Post functions are performed:

  • To receive email notifications, create an event.
  • Make a comment about a specific topic.
  • Fill in the blanks in an issue's fields.
  • Create a change history for an issue.

34. Explain the benefits of security settings in JIRA?

Some benefits of security settings in JIRA are below:

  • Access control ensures that only authorized users can access and modify specific issues and projects.
  • Data protection in security settings helps to keep safe, sensitive data and prevent unauthorized access.
  • Administrators can manage user accounts and roles and allow to control access.
  • JIRA security settings provide audit logs and lagging capabilities. They keep track of user activities, system changes, and issue history.

35. What is meant by an audit log?

An Audit log is a record that captures all activities and events in an application. It provides all information on user actions, system changes, and data access. It enables organizations to monitor user activities, detect unauthorized access, and maintain transparency within the system.

36. What is a watch list in JIRA?

A watch list is a feature that allows users to track specific issues. Users get notifications of their project or issue by adding it to the watch list. It gets updated whenever there are changes or activities that happen. The watch list helps users to stay informed about updates on issues or projects.

37. Explain Epic in JIRA Agile?

Epic serves as a container that encapsulates multiple tasks. Epic's main use is to represent functionalities or goals in a project. They track work, and by organizing work into epics, JIRA Agile helps to manage complex projects more efficiently.

38. What limitations are associated with editing an active workflow?

Editing an active workflow in a project management or issue-tracking system like Jira can have the following limitations. 

  • Disruption to Ongoing Work: Making significant changes to an active workflow can disrupt ongoing work and cause confusion among team members who are used to the existing process.
  • Data Integrity: Changing workflow steps or statuses can affect the historical data associated with issues, potentially making it harder to track past progress accurately.
  • Testing Required: Any changes made to an active workflow should be thoroughly tested to ensure they work as intended. Testing can be time-consuming and may require additional resources.
  • Communication: Teams need to be informed about changes to the workflow and may need training to adapt to the new process effectively.
  • Permissions and Access: Workflow editing might require specific permissions, and not all team members may have the necessary access to make changes.
  • Backward Compatibility: Some changes may not be backward compatible with existing issues, leading to data migration or conversion challenges.
  • Documentation: Updated workflow changes must be well-documented to ensure that all team members understand how to use the new workflow correctly.

39. Is it possible to deactivate JIRA mobile for the site?

Jira doesn't have a feature to deactivate its mobile version for a site entirely. However, you can control access to Jira on mobile devices through permissions and settings. You can restrict access to Jira on mobile devices by managing user permissions and roles. By limiting who has access to Jira via mobile, you can effectively control its usage on mobile devices for your site.

40. What do you mean by a quick search in JIRA?

Quick search is used to find relevant information quickly. It is a search bar which is located at the top of the JIRA interface. Users can instantly retrieve matching results by typing keywords in the search bar.

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In this article, we discussed the jira interview questions. We have covered various topics which come under the jira that might help you in your upcoming interview if you are applying for a position which requires knowledge about jira. Please keep in mind that the jira interview questions that we have provided are not necessarily sufficient. Try to expand your knowledge by practically observing the topics.

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