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Table of contents
1.
Introduction
2.
Software Quality Management (SQM) Techniques
2.1.
Quality Assurance
2.2.
Quality Planning
2.3.
Quality Control
3.
Software Quality Activities
4.
Advantages Of Quality Management
5.
Importance Of Software Quality Management
6.
Difference Between QA and QC
7.
FAQs
8.
Key Takeaways
Last Updated: Mar 27, 2024

Quality Management In Software Engineering

Introduction

In this blog, we will discuss Quality management in Software Engineering and discuss why it is essential but before discussing quality management we should first understand what exactly software quality is. Software quality can be defined in terms of fitness of purpose i,e, a quality product can perform tasks on the terms of the user. The degree to which the proper software is generated in software quality. Quality software is devoid of bugs or faults, delivered on time and budget, fulfills needs and expectations, and is easy to maintain. Quality is defined as "the totality of qualities and attributes of a product or service that bears its capacity to satisfy inferred requirements or Satisfy expressed demands," according to ISO 8402-1986.

For the client, the following are essential characteristics of quality:

  • Good design – both in terms of appearance and feel
     
  • Durable - lasts as long as you want it to.
     
  • Consistency
     
  • Reliable — a certain amount of breakdowns/failure is allowed.
     
  • Excellent functionality
     
  • Excellent after-sales service
     
  • Value for money

 

Software Quality Management (SQM) Techniques

Quality Assurance

The actual construction of the software program is part of the SQM quality assurance process. Product performance will be verified throughout the route to confirm that all standards are met with excellent SQM. Throughout the process, testers will audit and gather data.

Quality Planning

Quality planning is required before the start of software development. During quality planning, testers establish goals and objectives for your program and a strategic strategy to assist you in achieving those goals. The most crucial part of SQM is quality planning since it creates a solid blueprint for the remainder of the process to follow.

Quality Control

Quality control is the last phase in the SQM process and is where testing takes place. At this time, testers look for flaws, assess functionality, and so forth. Depending on the findings, you may need to return to development to smooth out kinks and make some minor final tweaks. A software quality management strategy helps ensure that you're adhering to all industry standards and that your end-user receives a well-designed, high-quality product.

Software Quality Activities

  1. Develops a project's SQA plan.
     
  2. Contributes to the creation of the project's software process description.
     
  3. Examines software engineering operations to ensure adherence to the stated software process
     
  4. Audits software work items to ensure compliance with those established as part of the development process
     
  5. Ensures that variations in software work and work products are recorded and dealt with in accordance with a stated procedure
     
  6. Documents any violation and communicates it to upper management
     

Also read  V Model in Software Engineering

Advantages Of Quality Management

  • The development team's productivity has increased.
     
  • Test data and defect monitoring are more exact and up to date, resulting in improved product quality.
     
  • Reduced rework costs because flaws are discovered sooner in each level's software project development life cycle.
     
  • Confidence in current product management and future product development is increased.
     
  • Client trust is encouraged.
     
  • Positive user experience.
     
  • Profits are increased.
     
  • Customer Satisfaction is boosted.

Importance Of Software Quality Management

Software quality must be a necessity, not an exception, for a successful software development company. Consider how software quality may affect a company's bottom line.

  1. Predictability
    Predictability is driven by software quality. As the number of rework rises, so does the likelihood of a lower-quality result. If you do it perfectly the first time, you'll have less fluctuation in productivity, less rework, and higher overall performance. The products arrive on schedule. It's far more challenging to control poor quality.
     
  2. Reputation
    A big, solid reputation is challenging to develop and simple to lose, but it is a powerful commercial driver when the organization has it. A few missteps and your celebrity might vanish, posing substantial challenges to sales and, as a result, your bottom line.
     
  3. Customer satisfaction
    The customer is satisfied with a high-quality product. A happy consumer will return and recommend you to others. Customer loyalty is highly influenced by the quality of the software and the level of service provided. Positive word-of-mouth may swiftly spread via social media platforms like Facebook and Twitter. Poor quality and dissatisfaction can also rapidly communicate, if not even quicker, than the good ones.

Difference Between QA and QC

Refer to know about :  What is debugging

FAQs

  1. Why is software quality?
    Software quality is described as a discipline of research and practice that identifies the desired characteristics of software. Software quality may be approached in two ways: defect management and quality characteristics.
     
  2. List disadvantages of Software Quality?
    It is challenging to implement at times
    It takes a lot of time to implement
    Cost is high
     
  3. What is software engineering?
    Software engineering is described as evaluating user needs then designing, creating, and testing software to meet those requirements.

Key Takeaways

In this article, we have briefly discussed Quality management and we have also discussed different techniques to practice Software Quality management. I hope you have gained some insight into this topic of Quality management. If you want to learn more about software engineering, you can refer to these blogs: Test Case Design In Software Engineering, Analysis and Designing in Software Engineering, Regression Testing In Software Engineering.

Recommended Readings:

Thank you for reading.

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