Amdocs is a multinational corporation that provides software & services to the world's well-known communications and media companies. Amdocs provides business enhancements to stimulate growth through a wide range of creative solutions, long-term business partnerships with about 350 communications and media providers, and connections to 600 content creators in the technology and distribution space.
In this blog, we will discuss the System Specialist role at Amdocs.
About the Role✍️
The System Specialist at Amdocs has the following responsibilities.
✍️ System specialists build and manage web, virtual, and client-server environments for an enterprise environment.
✍️ They maintain the operations of all virtual, web, client, and server systems to ensure availability.
✍️ They handle escalations related to any IT service issues of systems and servers and partner with the other infrastructure teams to troubleshoot and resolve related issues.
✍️ They train the technical support team in solving common system-related problems.
✍️ They build and ensure the implementation of software standards for operating systems, servers, and virtualized infrastructures.
✍️ They evaluate new technologies to meet business needs or to solve business problems.
✍️ They manage and lead Root Cause Analysis, Lesson Learned, and prevention processes to provide a high standard of deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction).
✍️ They perform server performance and capacity management to maintain customers' sizing requirements.
Salary and Perks💰
Perks as Information System Specialist at Amdocs
The System Specialist will get the following perks.
🏅Holiday Gifts
🏅Paid Parental Leave Policy
🏅Life and Disability Insurance
🏅Internal Mobility Opportunity
🏅Job Training
🏅Be a part of various fun activities.
🏅Paid time off to volunteer for the causes that you're passionate about.
Salary of System Specialist
The salary figures mentioned above are subject to change.
Skills and Experience Required🎓
The skills required for the role of System Specialist at Amdocs are:-
💡Good Knowledge of Network Infrastructure.
💡Knowledge of at least one of the Virtualization technologies ( VMware / Citrix).
💡Familiar with the AIX and Linux Operation Systems.
💡Working knowledge of HACPM and VERITAS clusters.
💡IBM Power series servers.
💡EMC and IBM data storage.
💡Knowledge of hardware administration.
💡IBM and HP Blade servers.
💡Team leadership experience
The experience required for the role of System Specialist at Amdocs is-
At least 6 to 8 years of experience in the System Specialist field.
Job Responsibilities🥷
The responsibilities of a System Specialist at Amdocs are:-
🎯 You will build and manage web, virtual, and client-server environments for an enterprise environment.
🎯 You will leverage optimization techniques to maximize the efficiency of all computer systems.
🎯 You will implement and maintain a systems business impact assessment to prioritize system recovery during failures.
🎯 You will train the technical support team on solving common system-related problems.
🎯 You will work with third-party vendors and consultants on developing system-specific skills.
🎯 You will build and ensure the implementation of software standards for operating systems, servers, and virtualized infrastructures.
Preparation Strategy⚡
The preparation strategy for System Specialist at Amdocs are:-
🚀 Applicants require a bachelor's degree in Computer Science/IT/Electronics.
🚀 Have 6 to 8 years of domain experience.
🚀 Any virtual certifications - VCP, Citrix.
🚀 Experience in the use of management, reporting, and automation tools.
🚀 Sound knowledge of administering at least oneUnixplatform ( LINUX, AIX, Solaris, HP-UX).
🚀 Knowledge of hardware administration ( Physical servers, Enclosures).
🚀 Sound Knowledge of administering Windows Server Operating systems.
Career Map📈
🔖Earn a Degree
To begin your System Specialist career path, the first thing required is a Bachelor's Degree in Computer Science/IT/Electronics to remain a competitive option for other employers.
It would be best if you focused on industry-specific skill development during your education to be appropriately equipped when applying for fresher positions and entering the job force.
🔖Gain On-the-Job Experience
While the Degree may help students stand out in the job market, it is recommended that potential candidates add experience to their resume. A System Specialist position at Amdocs typically requires 6 to 8 years of industry experience. However, some employers may accept expertise gained in a computer-related field.
🔖Certifications
To begin your career as a System Specialist, you need certifications from any platforms like RHEL, HP CSA, SCSA, MCP, MCSE, MCITP, and MCSA.
And also, you need to have any virtual certifications - VCP, Citrix.
Resources for the Preparation
There are lots of resources you can search but always we need a systematic way to learn things. Here are some important resources which help to become a system engineer:
“It's what you practice in private that you will be rewarded for in public.”
Watch this video to know the system design concepts explained for interviews:
Frequently Asked Questions
What does Amdocs stand for?
AMDOCS stands for American Directories Operations & Computerized Systems (corporate care & billing software company).
Is Amdocs a product-based company?
It is a semi-product-based company, as it develops the products and also provides services.
What is the role of a System Specialist at Amdocs?
System specialists build and manage web, virtual, and client-server environments for an enterprise environment. They maintain the operations of all virtual, web, client, and server systems to ensure availability.
What are the technical requirements for a System Specialist at Amdocs?
System Specialists at Amdocs should have good knowledge of Network Infrastructure, at least one of the Virtualization technologies ( VMware / Citrix), and familiarity with the AIX and Linux Operation Systems.
What are the other roles that Amdocs offer?
Other Job Profiles at Amdocs include Software Engineer - FullStack Developer, DevOps Engineer, Software Engineering Specialist, Software Engineering Team Lead, etc. These alternative jobs are rewarding and offer a great career path.
Conclusion
In this blog, we have explored the System Specialist job role at Amdocs, leaving no stone unturned. We have briefly discussed the System Specialist role, salary and perks, skills and experience required, job responsibilities, and preparation strategy for the System Specialist role.
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