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Time and Venue

29th April - 30th April , 3 PM onwards

DLF IT Park, 7th Block 2nd Floor, Porur, Ramapuram, Chennai - 89 Timing: 3:00 PM TO 5:00 PM

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Not Disclosed by Recruiter Posted 30+ days ago Job Applicants: 1461 Job Views: 12000+

Job Description

 
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    In these roles you will be responsible for :
    • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
    • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
    • Responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid medical insurance claims 
    • Analyzing medical insurance claims for quality resolution
    • Resolving complex situations following pre-established guidelines 
    • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
    • Organizing and completing tasks according to assigned priorities.

    Requirements for this role include:
    • Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
    • University degree or equivalent that required 3+ years of formal studies of the English language. 
    • 1+ year(s) of experience in a global call center, where you had to correspond in writing or over the phone with customers or business associates who spoke English.
    • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 
    • 1+ year(s) of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

    Please reach out to Stanley @ 9940329711

    stanley.p@ nttdata.com for any queries.
    Timing : 3 PM to 5 PM



Salary: Not Disclosed by Recruiter

Industry: BPO, Call Centre, ITeS

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Please refer to the Job description above
Company Profile:

NTT Data Global Delivery Services Pvt Ltd

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
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Walkin Interview

29th April - 30th April 3 PM

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Stanley Pillai Company Recruiter NTT DATA Global Delivery Services Pvt Ltd Chennai

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