Job Description

AV Maintenance Technician

5 - 8 Years
Bengaluru
Not Disclosed by RecruiterPosted 23 days agoJob Applicants: 30Job Views: 291

Job Description

Job Title: AV Maintenance Technician
Job Location: Bangalore, India
Fulltime
Overview
Ubers AV engineering department is responsible for running our global corporate events, daily AV operations, maintaining over 1500+ conference rooms, and building conference rooms globally as needed. We are looking for someone to help us maintain the integrity of our local conference rooms.
This position consists of AV troubleshooting and customer support for corporate Uber employees. Training opportunities will be available, including Audio Video and other Service Desk related IT training. AV sweeps need to be completed on a daily basis and the ideal candidate will be able to produce a detailed log of all issues.

Responsibilities
Maintain 100+ Uber conference rooms
Complete daily sweep inspections of all conference rooms and perform AV basic troubleshooting
Daily room sweeps will require that you check the following
o All AV user cables are in good physical condition and passing signal
o All power cables are in place and correctly powering laptops
o Both Zoom and Teem iPads are on the network
o Zoom iPads have the correct video and audio settings
o You can launch a call and both audio and video are being transmitted
Logistics and inventory support for client offices
o Inventory tracking and management
o Preparing hardware for deployment
Skills
Ability to work with limited supervision and stay focused while performing repetitive tasks
Strong documentation and communication skills
Understand basic AV signal flow and have the ability to do basic troubleshooting
Experience with ticketing systems; Jira knowledge is a big plus
Ability to follow through and execute on assigned tasks
Ability to identify and report trends

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Milestone Technologies
Milestone is a Managed Service Provider that uses a holistic approach to bridge the gap between technology and people. At Milestone, we go above and beyond the typical scope of day-to-day, break-fix issues to supply proactive and comprehensive IT services. We make it our mission not only to resolve your IT problems, but study and improve the overall workflow and functionality of your business. Our mission is to revolutionize the way IT is deployed and supported worldwide. Every service we provide is driven by experienced people who are determined to help our clients achieve their goals by understanding their business and aligning our resources accordingly. We exist to simplify IT, save resources, foster growth, and facilitate innovation-all of which streamline the path to success. We've been transforming IT since 1997, when President and CEO Prem Chand founded Milestone. Nearly two decades later, we are expanding as quickly as the high tech industry, with a consistent 25% growth rate over the last 9 years and more than 1,700 employees serving a substantial client base-currently over 200 companies in 18 countries. Today, Milestone's driven by skilled and experienced people who are determined to shape the way technology is delivered.
View Contact Details+

Recruiter Name:Vimal Raj

Contact Company:Milestone Technologies

Website:http://www.milestonepowered.com

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