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10 - 20 yrs
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Not Disclosed by Recruiter Posted 30+ days ago Job Applicants: 335 Job Views: 2000+

Job Description

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    Role Description 

    The incumbent will drive HR processes/initiatives from employee onboarding to employee exit ( entire life cycle) along with partnering with business stakeholders, supporting client discussions, managing employee escalations/grievances and applying organisation policies to support delivery and execute growth programs as directed for the Location. Experience in overall compliance and governance aspects is a must, including statutory laws and labor law. This role provides critical support to the company to ensure adherence with the local laws and regulations.The position requires the individual to help the company comply with relevant regulations, issue identification, assessing the impact of regulatory changes and working with Corporate Function teams, Compliance, Legal, HRSD, Finance and LOBs to build and establish controls to maintain compliance with laws and regulations and to protect the reputation of the company and each business unit.

    Key responsibilities

    Leadership & Strategy: 
    • Develop Human Capital Strategy and tactical programs to achieve the same; in alignment with the long range and annual plans / priorities of the business 
    • Support and participate in the business strategy by bringing in the people context 
    • Define the operational framework for the delivery of services provided by the Cross Entity service delivery teams based upon the defined business and HR strategy in the business 
    • Adapt, communicate and implement the strategic direction of HR operations to ensure adherence to global policies and processes 
    • Drive the programs that future-readies the business viz. leadership development, culture, talent management etc. 

    Stakeholder Management : 
    • Build and maintain effective partnerships with stakeholders, with Business leaders and within HR - both global and local 
    • Advise top management of the businesses on HR imperatives 
    • Drive alignment across entities to ensure consistent application of processes, principles and programs 

    Delivery : 
    • Ensure the effective delivery of the HR processes - Talent Management, Reward, Capability Development, People Advisory support, Employee life cycle management, Leadership Development, Change Management and Talent Supply Chain processes 
    • Develop/drive/participate in a broad range of HR processes, primarily by defining requirements, providing business insights, setting priorities, reviewing solutions, providing planning input and communicating to business leadership 
    • Responsible for collaborating with different parts of the HR organization within and outside the geography, ensuring all roles are working to solve for the organisation, minimizing - silo-thinking-, scope conflicts and ensuring adherence to the governance model in their respective organizations 
    • Develop and manage HR budgets 
    • Establishes the company salary structure, pay policies, and oversees the variable pay systems within the company including bonuses and raises.
    • Leads competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff.
    • Monitors all pay practices and systems for effectiveness and cost containment.
    • Monitors best practices in compensation and benefits through research and up-to-date information on available products.

    Compliance and Risk Management :
    • Individually accountable for managing the risk environment of a vertical across processes and locations.
    • Responsibilities include liaison with the other risk teams to provide adequate understanding and support to operations in managing their entity level risks including labor law, statutory law, overall compliance etc.
    • Work closely with senior leadership and stakeholders in the organization and provide assurance by performing process walkthrough, risk assessments and providing adequate governance.
    • Ensure adequate governance through risk committees and dashboards to highlight the status of risk and control environment.
    • Perform controls testing, management and thematic reviews and socialize themes emerging from the testing and reviews to prevent recurrence.
    • Liaise with internal/external auditors and ensure audit preparedness of operation teams. Also, track and provide issue assurance for audit findings.
    • Leads company compliance with all existing governmental and labor legal and government reporting requirements.
    • Directs the preparation of information requested or required for compliance with laws. Approves all information submitted. Serves as the primary contact with the company employment law attorney and outside government agencies.
    • Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations. Minimizes risk.

    People Advocacy : 
    • Manage People connect programs, run employee diagnostics, drive engagement initiatives, talent retention programs etc. 
    • Champion diversity through talent acquisition and management, leadership development and other diversity initiatives 

    Delivery Excellence & Process Improvements : 
    • Identify and drive continuous improvements to the scope, performance and cost-to-serve of each team 
    • Lead initiatives and work with the CoEs to improve the end-to-end HR delivery processes 
    • Accountable for driving consistent, standardized and effective service delivery of HR processes 
    • Drive development, adjustment, monitoring and improvement of HR programs 
    • Drive localization for global solutions and trigger adjustments in case of changing business conditions 

    People Management : 
    • Lead a team of 20+ HR professionals - attract, grow, develop, engage and retain top HR talent in the team 

Salary: Not Disclosed by Recruiter

Industry: BPO, Call Centre, ITeS

Functional Area: HR , Recruitment , Administration , IR

Role Category:Senior Management


Employment Type: Permanent Job, Full Time


vp hr Vice President HR Associate Vice President HR avp hr Head HR General Manager HR HR Manager Hrbp

Desired Candidate Profile

    Key Attributes: 
    • 10+ years of experience, out of which at least 5 years in HR leadership role.
    • Has high internal standards and applies tough criteria to own deliverables for every task assigned 
    • Has an acumen and understanding of financials and ties HR activities to the bottom line, knowing what levers to pull to influence budgeting/ forecast etc. 
    • Knows when it's important to be able to act as a mature advisor and when to be a dependable worker by rolling up sleeves and executing a job assigned 
    • Understands HR to be both a service & a control function; doesn't see these as divergent (knows that credibility gained from service leads to the acceptance of control suggestions/actions) 


UG: Any Graduate - Any Specialization

PG:Any Postgraduate - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:


AffinityX is one of the leading white-label Creative and Digital marketing services partner for companies that serve the small and medium business (SMB) providing digital and print marketing production, offering high-volume and fast turn times for Advertising, Video, Mobile, Website, Social media, Pre-media, and other creative designs services. Present across 3 countries, with 1500+ team at Pune, India.
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