Accenture- Technical Lead – Adobe Campaign

5 - 10 Years
Mumbai
INR 3,25,000 - 8,25,000 PA.
Posted: 15 days agoOpenings: 1Job Applicants: 86Job Views: 268

Job Description

Objectives of Role

§ Individual will be responsible to manage Email Marketing requests received via email/phone/OC

§ Manage the communications with the Onshore team and delegate campaigns and tasks with the Offshore team

§ Manage end-to-end email campaign process for Pharma industry

§ Individual is needed to complete tasks (deploy emails, Generate Distribution list, manage calls with the project managers) on time and error-free.

§ Ensure progress, issues and agreements are properly documented and acted upon.

§ Follow transactions/issues tracking mechanism and capture all the details required on the tracking tool

Responsibilities / Accountabilities

§ At least 5 years client facing experience in programming, product configuration and integration of Adobe Campaign.

§ Experience of leading the technical delivery of large scalable global multi-channel solutions preferable.

§ Proficient developing SQL and experience with a RDBMS (SQL Server preferable), MySQL or Oracle.

§ Experience working with APIs - preferably SOAP and REST based APIs.

§ Experience in Adobe Campaign integrations with Adobe Experience Cloud products (Adobe Analytics, Adobe Experience Manager, Adobe Social and Adobe Target.

§ Experience with SDLC methodologies (requirements, design, implementation, testing and maintenance).

§ Experience in producing Solution Design and Runbook or Client Handover documentations.

§ Minimum 5 years of experience of working on MOS products: particularly Word, PowerPoint, Excel & Outlook.

§ Strong analytical knowledge in the marketing space.

§ Impeccable time management and communication skills

§ Project and Client (Brand team) management experience is good to have.

Requirements

§ Candidate should be a graduate

§ Strong verbal and written communication skills

§ Strong listening skills

§ Excellent customer service skills and experience in customer facing role.

§ Able to work in a highly dynamic environment and able to multi-task.

§ Intimate knowledge of Email Marketing Best Practices and trends.


  • Shift - Rotational Shift
  • Job location-Vikhroli
If interested- Share resume on rashmi.g.gupta@accenture.com

Regards,
Rashmi Gupta
Accenture
"Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law".

Salary: INR 3,25,000 - 8,25,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Team Leader -(Technical)

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Accenture Solutions Pvt Ltd

Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network- Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 477,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

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Recruiter Name:Deepesh

Contact Company:Accenture Solutions Pvt Ltd

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