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Amazon Hiring For Quality Analyst in Chennai

from 0 to 3 year(s) of Experience

Chennai

INR 3,00,000 - 3,75,000 PA.

Openings: 30Posted: 32 days agoJob Applicants: 78477+Job Views: 130391+
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Job Description

Job Title: Quality Analyst


Job Location: Chennai



About Amazon.com
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.


About the team:
For Amazon to have the world's largest selection, we need to discover and understand the global e-commerce landscape. We need to understand the universe of products that is available in the world, what products customers want, and who can supply these products. The mission of Selection Monitoring (SM) is to know all facts about all selection external to Amazon. We establish universal and authoritative selection and keep that selection competitive and relevant for customers. We organize and surface collected facts and derived insights to programs within Amazon whose goals are to: Improve customer experience by adding and enriching selection, Keep prices sharp, Improve availability and delivery experience.


Job Description:

  • Should have 0-3 years (Max) of experience in Data Analysis and Excel
  • SM auditor should have an eye for detail and data accuracy skills.
  • She/he should be able to find trends based on audit output and aggregate audit data based on the audit findings. Auditor should be proficient in MS-excel functions and preferably be proficient in VBA for MS-Excel. This will help in efficient data aggregation
  • Understanding of basic statistics and distributions/ability to detect patterns in data a plus
  • She/he should be able to identify root cause, work with Tech Ops associate /Developers to fix errors and prevent recurrence of the identified errors.
  • Should be able to analyze and provide objective, actionable feedback based on the trend surfaced.
  • Auditor is expected to create and maintain process documentations on an ongoing basis. She/he is also expected to mentor and help new recruits to ramp up quickly. Should be willing participator in team meetings and contribute to knowledge sharing.
  • Commitment to meet Deadlines is expected as a behavior. She/he is expected to commit and deliver as expected.
  • Should be able to work independently, prioritize & schedule work assignments based on deadlines



Eligibility Criteria:

  • Educational Qualification: Any Degree
  • Years of Experience: 0 - 3 years (Maximum)
  • Strong analytical ability
  • Strong written communication skills
  • Good working knowledge in MS-Office
  • Notice period shouldn't be more than 15 days.
  • Candidate who have attended interview in last 6 months are not eligible to reappear.
  • Candidates should have all the below documents and should be share the soft copy of documents during final level of interview process.
  • 1) Educational Document - Degree Certificate / Provisional Certificate / Consolidated Mark Sheet
  • 2) Employment Document - Relieving letter / service letter from all the previous companies and last three months' pay slip



Kindly apply on this job posting if you interested and (Only) the shortlisted candidates will receive an email for the initial online assessment from admin@hirepro.in


Note: - All the interviews will happen virtually over video conference and please make sure you have a laptop or desktop with Webcam and good internet connection for taking up assessments and interview.

Perks and Benefits

Transportation & Meal Voucher



Salary: INR 3,00,000 - 3,75,000 PA.
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Full Time, Permanent

Company Profile

Amazon Development Centre (India) Pvt. Ltd.
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
View Contact Details+
Contact Details

Contact Company:Amazon Development Centre (India) Pvt. Ltd.