Amazon is hiring for TRMS
Hyderabad Shift & Week offs:
Rotational Walk in date:
20th Jan to 31st Jan 2020 (Sunday Holiday) Time:
10 AM to 12 Noon Salary:
2.9 LPA to 3.7 LPA About the Job
Level 3 Designation:
Risk Investigator (Contractual role for 12 months) Notice period:
Immediate only Experience
: 0 to 4 Years only Shift & Week offs:
Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Hyderabad. Candidates will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.
The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. Communication Skills
*Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
*Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills
*Demonstrated ability to work independently and make complex investigation decisions with little to no guidance.
*Excellent problem solving skills.
*Demonstrated ability to analyze problems logically.
*Self disciplined, diligent, proactive and detail oriented.
*Strong time management and organizational skills.
*Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent.
*Excellent ability to determine situational needs and provide appropriate solutions.
Please note this is a 12 month contractual role. Please write Source-Naukri on your resume and also mention source as Naukri during your online registration
Amazon Development Centre India Pvt Ltd
Bldg no. 12-C, 2nd Floor, Mindspace
Raheja IT Park, Madhapur
Ranga Reddy District, Hyderabad - 500081
(Telangana State, India)
Contact person from Amazon HR:
J M Bethaveen Pradeep Eligibility Criteria:
* Qualification - Graduation & above.
* Excellent Written and spoken Communication Skills in English.
* Flexible to work in night shifts and staggered week offs.
* Work Experience - 0-4 years( Max ).
* Immediate Joiners only Note:
* 2019 graduation pass outs need to carry Provisional Certificate/CMM for review.
*Candidates who have been interviewed with Amazon in the last 6 months would not be eligible to apply now. Documents Required:
* Updated Resume.
* Photo ID Proof.
* 2 Passport size Photographs.
* Candidates should have Pan Card and Government Id Proof
* Please carry (soft copy/photo copy) of your prior experience in form of relieving letter or experience certificate if applicable.
Perks and Benefits
Two way transport & Meal vouchers & Insurance
Salary: INR 3,00,000 - 3,75,000 PA.
/ Call Centre
Functional Area: ITES
, Customer Service
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Full Time, Permanent