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Amex is Hiring For Customer Care Professional(voice)

1 - 6 Years

Gurgaon

INR 2,00,000 - 5,50,000 PA.

Openings: 1Posted: 3 days agoJob Applicants: 1337+Job Views: 7102+
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Job Description

Dear Candidate,

American Express is hiring for Customer Care Professional (Voice) based out of Gurgaon location.
Come visit us and see how you can kick start your career with American Express.!

Job Description:

Deliver to the Employees, Customer and Shareholder metrics as per goals
Adherence to quality and compliance guidelines
Ability to take quick decisions and respond to Customer inquiries
1-6 years of prior experience in international calling process
Customer service background
Able to work in 24/7 environment
Provide superior customer experience on calls to American Express Card Members
Provide alternatives and apply superior Service No call handling skills to ensure best possible solutions and FCR to card members
This role may be subject to additional background verification checks. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Qualification:

Graduate- Any Graduate with 1 year of experience in inbound calling(International)
Strong Interpersonal, Communication and Listening Skills.
Must possess Excellent Verbal Communication
Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations
Demonstrated Dependability/Self Motivating Skills

Other Facilities:

5 days working
2 rotational week offs
Free Transport
Lucrative Incentives

Interested Candidates can connect with Recruitment Specialist- Mahroush-8527980065 
or Shruti- 9773610253
You can also share resumes on Mahroush.a.mir@aexp.com or shruti.semwal@aexp.com

Perks and Benefits 

Lucrative Incentives

Salary: INR 2,00,000 - 5,50,000 PA.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Full Time, Permanent

Company Profile

American Express Services India Pvt. Ltd.
American Express Services India Pvt. Ltd.
American Express is a global services company that provides
consumers and businesses with exceptional access to products, insights
and experiences that enrich lives and build business success.
We make it easier, safer and more rewarding for consumers and businesses to
purchase the things they need and for merchants to sell their goods and
services through innovative payment, travel and expense management
solutions.
View Contact Details+
Contact Details

Recruiter Name:Mahroush

Contact Company:American Express Services India Pvt. Ltd.

Telephone:8527980065

Email :mahroush.a.mir@aexp.com,shruti.semwal@aexp.com

Reference Id:Campus-CCp

Website:http://www.americanexpress.com

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