Apple Macos Management

3 - 8 Years
Bengaluru
Not Disclosed by Recruiter

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Posted: 18 days agoOpenings: 1Job Applicants: 29Job Views: 68

Job Description

  • Role : SW/Application Tech Support Practitioner
  • Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills : Apple macOS Management
  • Good To Have Skills : Apple macOS Architecture,Microsoft System Center Configuration Manager
  • Job Requirements :

  • Key Responsibilities : Liaising with the customer technical representatives Provide recommendations to client on deployment of new featuresCreate and Manage requests on ITSM toolTroubleshoot issues with SCCM DeploymentWork in 24 x 7 support model

  • Technical Experience : Perform basic break/fix for end-users - resolving Mac and PC issues with connectivity; peripherals; hardware; and softwareStrong knowledge on JAMFKnowledge on SCCM and MAC patchingSME of MAC OS with strong troubleshooting skillsKnowledge on EUC technologies Desktops, LaptopsKnowledge on different flavors of Workstation OS - Windows and Linux

  • Professional Attributes : 3 years of experience Windows desktop support2 years of experience with Mac OSX supportShould have experience performing MAC transitions / transformations Good understanding of procedures, application and concepts within own subject area and understanding them in the context of the business

  • Educational Qualification : BE

  • Additional Information : Work in 24 x 7 support modelMicrosoft MCP and Apple ACSP certification preferred or equivalent rele

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:System Administrator

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Tech/B.E. - Computers

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network- Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 477,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
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Recruiter Name:HR

Contact Company:Accenture Solutions Pvt Ltd

Reference Id:215803

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