April 5 – Cognizant Hiring Sr. Associate – US Health Care Voice – Pune

1 - 3 Years

Time and Venue

Walkin Interview on 5th April from 2 PM onwards

Cognizant Technology Solutions 4th floor, ISH Building, Hinjewadi Phase 1 Pune 411014

Express interest to recruiter and also get a reminder of this walk-in
INR 2,00,000 - 4,50,000 P.A.Posted 23 days agoJob Applicants: 50Job Views: 497

Job Description

Greetings from Cognizant Technology Solutions!!!

We are Hiring Senior Associates for International Voice Process in Health Care Domain - Pune Location.

Please find the below details for your reference.

Designation Senior Process Executive Voice Process
Experience 1 - 3 Years
Package Up to 4.5 LPA + Night Shift allowance + Cab facility
Industry ITES / BPO
Graduation Any Graduate

  • Candidate should have min 1 year experience in International Voice Process
  • Candidate should have excellent communication
  • Candidate should be interested to work in any of the night shifts
  • Candidate should have minimum 15 years of education

Venue Details Cognizant Technology Solutions
4th floor,
ISH Building,
Hinjewadi Phase 1
Pune 411014

Interview Timing 2 Pm - 4 Pm
Interview Date 4th April, 2019 (Thursday)
POC Krishnan

  • Align individual goals with team objectives (work cohesively with the team)
  • Complete mandated training days for self
  • Perform quality tasks for team as an additional responsibility
  • Ensure quality monitoring and audits for the Process Executives to identify areas of improvement for the team or individuals; feed information to the trainer and / or conduct refresher training 
  • In the absence of the PL and TL, perform the following tasks when assigned:
1. Handle escalation calls
2. Manage service levels on a day-to-day basis
3. Manage break schedule on a day to day basis
4. Communicate and manage transport delays

The following documents are mandatory and we request you to bring these for the discussion:
  • Updated Resume
  • Original Govt ID proof
  • Passport Size Photograph

All the profiles will be screened and only shortlisted candidates will be taken through the interview process.

  • Mention Alan HR at the top of the resume
  • Candidates with excellent communication are only applicable for this process
  • Candidates with Degree certificate (2016, 2017,2018 pass outs) are only applicable
  • Candidates interested to work in International voice process and to work in night shift are only eligible for this process
  • Candidates who attended the interview in the last 3 months will not be proceed further.
  • Graduation should have at least 15 years (10+2+3) years of education.
  • Please do not carry laptops/cameras/Pen drives or such other devices/ materials that are prohibited within premises or by law, as these will not be allowed due to security restrictions. We expect you to respect the security requirements of this Organization during your presence at the venue.
  • Interview will be whole day process
  • Please ignore the invite if you have appeared / interviewed in the past 3 months

Kindly forward to your friends as well

Thanks & Regards,
Human Resources | Cognizant Technology Solutions
A Fortune 500 Company | www.cognizant.com
For Queries
Mail to alannavin.gunalan@cognizant.com
Call to +914466395494 Ext 445494

Salary: INR 2,00,000 - 4,50,000 P.A.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Cognizant Technology Solutions India Ltd

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 244,300 employees as of June 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant.
View Contact Details+

Recruiter Name:Alannavin.gunalan@cognizant.com

Contact Company:Cognizant Technology Solutions India Ltd