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Assistant Manager Customer Support

3 - 6 yrs
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6,00,000 - 10,00,000 P.A. Posted 15 days ago Job Applicants: 1196 Job Views: 961

Job Description

 
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    Managing the Customer Experience team - Inbound, Outbound, Upsell & Email. 

    Ensuring the staffing is always at least 90% of the approved numbers. 

    Setting up new process and working on improving the current processes. 

    Taking care of the complaints on the Social Media. 

    Defining Quality Parameters and driving them. 

    Managing team members and working towards improving their performance.

    Please drop in your CV to jayeeta.munshi@rentomojo.com

Salary: INR 6,00,000 - 10,00,000 P.A.

Industry: Other

Functional Area: Other

Role:Other

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Please refer to the Job description above

Education-

UG: Any Graduate - Any Specialization

Company Profile:

Rentomojo

INR 1,50,000 - 2,75,000 P.A.

Rentomojo, a disruptive fintech subscription platform that works as an intermediary between the banks and consumers facilitating lease financing for the assets. Rentomojo is a firm believer that subscribing to asset classes on monthly rentals would be dominant to outright purchase or EMI.

We have raised $10 million in series B funding from Bain Capital Ventures and fintech entrepreneur Renaud Laplanche along with already existing giants like Accel and IDG Ventures and very close to our Series C round as well.

https://www.rentomojo.com/
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Priyanka Shukla Company Recruiter Edunetwork Pvt Ltd. Bengaluru / Bangalore

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