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2,00,000 - 4,00,000 P.A. Openings: 2 Posted 18 days ago Job Applicants: 307 Job Views: 356

Job Description

 
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    Urgent Opening for Assistant Manager - Quality.
    Job details for AM- Quality position

    Taking care of overall Quality Matrix for the process at Pune location.
    Managing the Quality Team leader Team.
    Driving the process and Interacting with Clients.
    Cross-checking and Auditing the Team leader and QA reports
    Giving suggestions on Process Improvements and Scope of new ideas.
    Share delivery against action plan along with results if any
    Share action plan with supervisory team of Aegis and along with responsibility, timeline.

Salary: INR 2,00,000 - 4,00,000 P.A.

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Quality

Role:Team Leader-Quality Assurance/Quality Control

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Please refer to the Job description above

Education-

UG: Any Graduate - Any Specialization

Company Profile:

Aegis Customer Support Services Private Limited.

Aegis Customer Support Services Private Limited.

Aegis Customer Support Services Private Limited. ited

We are a leading global business services provider of customer experience management. We offer a comprehensive suite of solutions that helps your business plan deeper, transparent and better optimized customer connections and experiences- from strategy development through execution. For 30 years, we have been the go-to experience creators for global giants across outsourcing and technology. Present in 44 locations across 9 countries and with over 40,000 employees, we manage almost half a billion customer interactions every year for over 150 clients across diverse sectors. We believe that makes us your ideal transformation partner. Our willingness to invest in forward oriented innovation and embrace a new economic era led to the successful sale of AUI to Teleperformance in the recent past. Established on a note of promise and with the right mind-set, this strategic turn redesigns our ability to tap into a world of new opportunities and results.
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