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Assistant Relationship Manager

American Express Company
4 - 8 yrs
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Not Disclosed by Recruiter Posted 12 days ago Job Applicants: 18 Job Views: 56

Job Description

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    We are a Global services company and the world s largest Card issuer.

    Our direct relationships with millions of consumers, businesses and merchants worldwide combined with our leading edge marketing, information management and rewards capabilities enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.

    Job responsibilities:

    This is a front- line Sales position in the Consumer Cards Sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products via defined channels of acquisition [Retail, Corporate, Venue- sales]

    Prospecting for new customers through existing leads and cold calling and maximizing lead generation

    Timely execution of all sales activities leads, campaigns, referrals & any self generated leads

    Tracking and reporting sales performance including pi peline, acquisition results and market conditions

    Set appointments, listen to customer needs and sell most appropriate product

    Researches and understands prospects before making the call

    Ensures all applications are fully and accurately completed, and submitted properly

    Be the interface between Amex and the customer to resolve any application processing issues

    Drive the on- boarding of new customers and initiates spend enablement activities

    Keep up- to- date on products and competition

    Attend and participate in regular staff meetings

    Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts

    Attend relevant industry and partner conferences, tradeshows and networking events

    Ensuring all performance standards are met viz. business targets, controls and compliance

    Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers

    Expansion of internal and external relationships, and drive sales results

    The position is also responsible for ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered.

    Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Qualifications

    Educational Background Required:

    MBA or Graduate




    Minimum 6 months of front line/ field sales experience in financial services domain. Candidates with more than 12 months of experience in B2C, IT sales, Ecommerce, Travel, Lifestyle, Healthcare, Real Estate can also apply.

    Skills Required:

    Consultative selling experience

    Proven track- record of meeting and exceeding sales goals

    Demonstrated strategic ability able to link Amex and customer goals

    Excellent verbal and written communication, relationship building experience in developing and executing successful sales strategies

    Excellent problem solving skills

    Excellent planning skills and territory management skills

    High levels of initiative, self motivation and time management

    Ability to influence and negotiate with customers both internally and externally and at all levels

    Ability to engage and gain commitment effectively across all communication platforms (via telephone, email & face to face)

    Ability to establish/ maintain credibility with customers and partners

    Strong Microsoft Word, PowerPoint, Excel skills.

    ReqID: 18008707

    Schedule (Full- Time/ Part- Time): Full- time

Salary: Not Disclosed by Recruiter

Industry: Banking / Financial Services / Broking

Functional Area: Sales , Retail , Business Development

Role Category:Retail Sales

Role:Sales Executive/Officer

Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    Please refer to the Job description above


UG: Any Graduate

PG:Any Postgraduate

Company Profile:

American Express Company

At American Express, We are the world\'s largest card issuer by purchase volume process millions of transactions daily as the premium network for high-spending cardmembers help small business owners succeed by delivering purchasing power, flexibility and financial control provide commercial payment tools and expertise that help companies control their spending and save billions of dollars offer marketing and information management insights that help merchants build their businesses are customer loyalty experts with industry-leading rewards programs and platforms operate the worlds largest travel network serving consumers and businesses are recognized as the most innovative company in our industries are dedicated to serving our customers, 24/7, around the world
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