Responsibilities include performing ProjectWise support related activities such as installing, configuring and troubleshooting the software; and staying current with upgrades, updates and patches
Should be able to work in 24x7 shift module.
Administrative tasks including the maintenance of datasources, standards and work processes along with developing procedures that allow designers to work as a team
Interfacing with multiple design companies and/or departments
Be able to define business requirements and configure ProjectWise to meet them
Troubleshooting systems related to ProjectWise such as application servers, databases, webservers and networks
A comprehensive understanding of electronic document management with strong emphasis on engineering design
Experience in managing ProjectWise or similar system preferred
Experience in PDS,SP3D,PDMS Administration.
Familiarity with relational databases, including administration, operation and maintenance with Oracle and/or Microsoft SQL Server
Configuration experience with MicroStation workspaces and/or AutoCAD profiles
A thorough understanding of networking, including TCP/IP and Windows Active Directory
Experience with ITIL service management concepts and methodologies; certification is a plus
A thorough understanding of web technologies including Microsoft IIS and Microsoft SharePoint
Must have excellent interpersonal and telephone skills, organizational, planning skills and willing to talk in front of users.
Should be able to obtain problem resolution in a timely manner.
Required Candidate profileQualifications:
2+ years of experience
Willing to work in all 3 shifts for 24x7 operational module.
Excellent communication and presentation skills
Willing to travel
Answering user questions over the phone, email and web portal
Ability to analyze complex technical problems
Tactful and patient with users
Salary: Not Disclosed by Recruiter
Employment Type:Full Time, Permanent
Desired Candidate Profile
Doctorate:Doctorate Not Required
Bentley Systems India Pvt Ltd
Founded in 1984, Bentley has more than 3,000 colleagues in over 50 countries, more than $600 million in annual revenues, and since 2008 has invested more than $1 billion in research, development, and acquisitions.
Contact Company:Bentley Systems India Pvt Ltd