Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must Have Skills : Avamar Backup Administration,Commvault Backup Administration
Key Responsibilities : Must have 5 years of hands-on experience in EMC Avamar to take care of technical activitiesShould have strong knowledge with architecture of EMC Avamar and its process flowShould have hands-on experience in configuring File system, Exchange, NDMP, SQL and Oracle Database Backups for Windows and Unix servers Should have hands-on experience in managing Domains, Clients, Users through AVAMAR Administrator console
Technical Experience : Should have experience in creation and Management of Dataset, Schedule and Retention Policy Monitoring AVAMAR backups and recovering failed backupsShould have experience in backups scheduling with policiesShould have experience on upgrade of backup software of client serversShould have hands-on experience on media management and handling staging jobsShould have hands-on experience in performing restoration of filesystem dataShould have experience in recovery of SQL, Oracle, Exchange,
Professional Attributes : Should have hands-on experience in troubleshooting backup failures. Should have hands on experience on de-duplication, replication of backups Should have hands-on experience on EMC DataDomain and VTL. Should be aware of ITIL processes and should be open to work on multiple backup technologies. Should have strong communication skills. Flexible to work in 24/7 shifts (Rotational Shifts)