GSD (Global Services Delivery) is a global delivery organization responsible for delivering BMC solutions to our customer worldwide. It provides unique opportunity to meet customers and solve their business problem by consultative approach. This group is responsible for managing latest BMC technologies and making sure customers get the maximum value from their investment.
Responsible for leading and/or participating in small teams comprised of BMC, partner and customer resources at client sites to deliver required outcomes and produce additional business with BMC clients.
Understands how to apply technology to improve the operational effectiveness or efficiency of specific functions or applications.
Implement, customize, and configure BMC products.
Integrate BMC products to each other and third-party applications.
Improve the quality and efficiency of the solutions delivered to BMC clients to improve BMC business margins.
Accountable to client for achieving specific outcomes by delivering services as directed by the project manager and technical lead.
Ability to transfer knowledge of the BMC approach to business service management.
Candidate with 5-10 years experience with Discovery/ADDM is mandate.
Should have also worked on BMC TrueSight operations Management (TSOM) will be preferred.
Candidate must possess a Bachelors Degree.
The Consultant should be certified on multiple product families.
Should maintain ongoing product knowledge.
Must be familiar with other IT management technologies and have a working knowledge of IT operations and management.
Ability to take direction and work independently in achieving stated objectives.
Experience in systems design and development experience in enterprise computing environments.
Experience implementing enterprise computing solutions.
Strong technical knowledge of at least one major operating systems environment.
Participate in development and management of new processes for new clients/products
Willing to work in shifts, weekend and on-call support will be required
Salary: Not Disclosed by Recruiter
/ Software Services
Functional Area: IT Software - ERP
Role Category: System Design/Implementation/ERP/CRM
Role: Functional Outside Consultant
Employment Type: Permanent Job, Full Time