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Business Transformation Consultant

8 - 13 yrs
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Not Disclosed by Recruiter Openings: 2 Posted 30+ days ago Job Applicants: 1183 Job Views: 2500+

Job Description

 
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    *Mandate; Min 8-12 years of overall experience and 7-10 years of experience as Process Improvement Coach/Manager in Telecom domain*

    Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed

    Seek opportunity for Automation, Robotics and other technology solutions to bring scalability in the processes

    Responsible for working with the clients Business excellence & Operations teams to hunt down processes for RPA & conducting initial RPA process investigation, priority, assessment & fitment analysis. You will be responsible for PDD (Process design document)

    Research to create value added / proactive proposals for prospective/existing customers

    Participate in the development of new offerings and innovation in the automation space

Salary: Not Disclosed by Recruiter

Industry: BPO, Call Centre, ITeS

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Assistant Manager/Manager -(NonTechnical)

Employment Type: Full Time, Permanent

Keyskills

Education-

UG: Any Graduate - Any Specialization

Company Profile:

Tech Mahindra Business Services

Tech Mahindra BPS Indian multinational provider of networking technology solutions, Integrated Engineering Solutions and Business Process Outsourcing to various industry verticals and horizontals.
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Job Posted by

Abhishek M Company Recruiter Tech Mahindra Ltd Pune

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