SUMMARY High level overview
The Digital Program management and Ops support Investment Specialist is responsible for owning and ensuring delivery of Digital s key investments projects in Sales and Pipeline Management and Business Intelligence solutions
The role involves the individual to support the lead in managing a portfolio of investment projects funded by Digital. The key responsibility would involve Business Analytics, project planning, tracking the deliverables, escalation of issues on time to the right stakeholders, identifying risks upfront and highlighting to leads with proposed solutions and handling the fund utilization for the initiative. The projects may be small/big and may be in different locations.
The person is required to focus on stakeholders and track deliverables while coordinating with respective parties.
ACCOUNTABILITIES Answerable/Liable for success
oPro-active action of budget utilization to ensure that the funds are utilized at appropriate rate as well as milestones are achieved at the agreed upon time
oInforming stakeholders on fund status at regular milestones
Review individual project status report for effective project tracking
Organize and drive project milestone meetings as required and agreed upon
Ensure KPIs of the funding are met
Right level of follows up and communications to the relevant stakeholders and delivery team
Track project deliverables, Issues, Risks, Action items
Identify and lead process automation and improvement opportunities for Digital Sales and Pipeline Analytics.
Support Project in the development lifecycle of report automation.
Utilize standard work approach and or methodologies in completing project work
RESPONSIBILITIES Tasks, functions, deliverables Performed
Stakeholder & Program Management
-Manage the expectations of the stake holders by managing the deliverables end to end.
-Ability to handle planned and unplanned risks and take corrective actions wherever needed.
-Organize and drive project milestone meetings as required and agreed upon
-Right level of communications to stakeholders and delivery team
-Pro-active action of budget utilization
-Informing stakeholders on fund status at regular milestones
-Create right level of tracking reports
Review of status report and follow ups
-Design the status report as required for project tracking
-Responsible for reviewing the regular status report and do the necessary follow ups as and when needed.
Monthly and Quarterly deliverable cycle
-Track project deliverables, Issues, Risks, Action items
Organizing the meetings
-Responsible for organizing & scheduling the meetings.
-Taking notes and circulate the Minutes of meetings that includes the status update, action items and follow up as needed.
Share point skills
-Good to have hands on experience in share point, etc.
QUALIFICATIONS Degrees, Certifications
BS/ BE / MBA degree (or equivalent) required.
Overall, 6-7 years of work experience, 2 years combined experience in Analytics / Reporting / PMO role strongly preferred
TOP REQUIRED BEHAVIORS AND SKILLS
Excellent communication in English (written and oral) and interpersonal skills. Ability to interact with international stakeholders
Strong project management (PMP Preferred), executive presence.
Attention to detail and produces work products consistently of a high quality
Willing to go the extra mile for the team when required
Willingness to learn
Previous experience in a software or hardware development environment is an advantage
Ability to be flexible and work with people on different geographies to provide adequate overlap
Strong MS Excel, VBA / Macro, automation (MSBI -SQL Server) and PowerPoint Skills
Experience in tools like Power BI, Tableau etc would be an added advantage.
Ability to work out of Accenture Gurgaon / Bangalore office