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Best in Industry Openings: 4 Posted 30+ days ago Job Applicants: 257 Job Views: 370

Job Description

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    Dear Candidate,

    Greetings from ISS!!

    We are hiring for Manager - MAC (Moves & Change) in ISS Facility India Pvt. Ltd.

    Request you to go through below company profile & Job description;

    ISS Group
    Founded in 1901 with more than 200,000 business-to-business customers worldwide, ISS is one of the world's largest commercial providers of Integrated Facility Services. The company has operations in 53 countries in Europe, Asia, North America, South America and Australia and employs more than 535,000 people.
    In 2008 the ISS Group's annual revenues exceeded (Danish Krone) DKK 69 billion. ISS's head office is located in Copenhagen, Denmark.

    Hiring for: Manager - MAC (Moves & Change)

    Location: Pune

    Qualification: Any Graduate

    • Minimum 10 years of experience in service industry with large Indian or multi-national companies preferably in MAC / project management / real estate.
    • Minimum 3 years of leadership experience in managing MACs or small projects in partnership with external move companies.
    • Good working knowledge of space management / desk sharing / agile workspaces.

    This position will be overall lead for management and delivery of MAC (Moves and Changes) services and small projects for all managed client sites in India.

    Key Responsibilities:
    • MAC Planning - Ensure good understanding of scope, comprehensive planning, clear / timely communication, submission of accurate proposals and all operational / commercial approvals before executing any MAC / project. Provide strategic inputs and recommendations as appropriate.
    • MAC Execution - Ensure all MAC activities are executed with strict governance, quality control, adherence to standard processes & safety practices, vendor performance management, client engagement, regular communication and cost management.
    • Client Relationship Management - Develop relationship and work closely with client project teams, location strategy teams, business units / SPOCs and vendor partners for timely and quality service delivery.
    • WebCore Reporting - Ensure accurate and timely inputs for updating WebCore with revised floor plans and staff relocation after MAC activities.
    • ISS Relationship Management - Ensure effective coordination with functional leads including Operations, Finance, Sourcing, HR, Compliance, Engineering & Security services.
    • Reporting - Report MAC volumes including BAU, CHURN, Projects to client teams on a monthly basis.
    • Governance / KPIs - Ensure all works are carried out based on agreed commercial terms / timelines / quality and other standards. Ensure understanding and adherence to all KPI related to MAC service delivery.
    • Standardization - Establish / Adapt and standardize processes / SOPs on MAC across India ensuring these are aligned to global processes.
    • Team Management - Manage a team of internal and outsourced service providers. Ensure accountability, performance management, development planning and speedy action on related issues. Work with team to ensure backup planning for critical deliverable.
    • Safety - To conduct day to day operations with due regard to environmental standards, legislation and regulatory requirements.
    • Financial Controls - Ensure comprehensive tracking & reporting on all financial aspects including budgeting, forecasting, contract change notes, billing and payments.
    Skills / Abilities:
    • Strong analytical, planning and organizational skills.
    • Good project management skills.
    • Excellent relationship management skills with capability to convince customers.
    • Service oriented outlook with ability to deliver high quality operational performance against tight timelines.
    • Excellent communicator (written and verbal) in English language.
    • Demonstrated leadership skills. Team player who supports and shares knowledge with colleagues.
    • Good commercial awareness with ability to understand and put together resource based financial proposals / budget.
    • Good MS Office skills, specially in excel and powerpoint.
    • Knowledge of project management tools desirable.
    • Readiness to travel across India and work on weekends during MAC execution.

    You can share your updated resume on

    Please mentioned below details:
    Current CTC:
    Expected CTC:
    Notice Period:
    Reason for Change:

    ISS Talent Acquisition Team

Salary: Best in Industry

Industry: Facility Management

Functional Area: Other


Employment Type: Permanent Job, Full Time


space planning space management space allocation space utilization move management move planning move execution Space Planner agile desk seat allocation workplace management Capacity Planning new plant set - up new office set - up

Desired Candidate Profile

    Please refer to the Job description above


UG: Any Graduate - Any Specialization

PG:Post Graduation Not Required

Company Profile:

ISS Facility Services India Pvt. Ltd

ISS Group was founded in 1901 and is the world's leading commercial providers of integrated facility management services with operations in 77 countries in Europe, Asia, North America, South America and Australia. ISS is headquartered in Copenhagen, Denmark and is the 4th largest private employer in the world employing with 5lac employees globally.
ISS started its operations in INDIA in 2005 and has grown from mere 2400 employees to around 55000 employees. ISS India is emerging as an employer of choice with its innovative & engaging work practices cutting across all levels of employment within ISS.
Great Places To Work Survey has ranked ISS 93rd India's Best 100 Companies to Work For 2013.
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Job Posted by

Shubhangi Gawade Assistant Manager - Talent Acquisition ISS Facility Services India Pvt. Ltd Mumbai


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