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Cce/sr.cce - Blended Process - International BPO- WALK IN - Rs 25K

Cherry E-Commerce Services Pvt Ltd
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2,00,000 - 3,50,000 P.A. Openings: 40 Posted 7 days ago Job Applicants: 45 Job Views: 309

Job Description

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    We are looking for talented customer service professionals to be a part of our operations team, delighting customers with each interaction. 


    About the Job:  The job requires interacting with customers of from around the world primarily over E-mails and Phone calls to ensure all issues are resolved to customer's satisfaction. Job requires you to understand the customer's problems accurately, follow the established procedures to investigate and resolve the problem, and communicate with the customers. You would be working in multi-tasking environment working on multiple customer services and back-office operations at the same time.

    • Excellent command over written and spoken English with fluency (NO EXCEPTIONS)
    • Problem solving and analytical skills
    • Communication and interpersonal skills
    • Ability to work in high pressure environment
    • Self motivated
    • Self disciplined
    • Typing speed - 35 wpm or more
    • International Call Center experience is not required, but will be an added plus
    • Flexibility to work in 24x7 environment 


    A-72, Sector -2 
    Noida - 201301
    (Near Sector 15 Metro Station)

    Monday - Saturday, 10 am - 5 pm

    Kaukab: +91 120 4332621 ext.12 / +918527148805/ +917042335393

    Why work with LiveSalesman

    • Work with an established industry leader offering stability for over 15 years
    • Work in a multicultural team, a workplace where people from all around the world collaborate in one office to share views and ideas. Meet people who speak different languages, eat different food and wear different clothes. 
    • Work on projects for companies which have changed the way people do things around the world. Our clients range from Start-ups which disrupt the market to established fortune 500 companies
    • Learn a new skill - As a small company everyone multi-tasks, work on multiple projects. Every day will be a new learning experience
    • GROW!!! - We prefer to not hire leaders and managers from outside the company. Capable and hard working people will find their way to our leadership development program
    • When we are not working - we are having fun, and when we are working, we are still having fun! 

    So come join the fun!

    This position is for Blended / voice process in our international BPO office. The Job is primarily email support along with some Chat support and Phone support. Good english communication is a must for this position. Experience in Chat process, email process would help, but its not required. You must have basic skills to handle customer service, and work in a 24x7 environment. We are hiring both Customer Service Executives as well as Senior Customer Service Executives. 

Salary: INR 2,00,000 - 3,50,000 P.A. ++ Bonus, Incentives, Mediclaim, Accidental Insurance, meal allowance etc.

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    Please refer to the Job description above
Company Profile:

Cherry E-Commerce Services Pvt Ltd

Leading provider of turn key customer contact and business process management solutions to leading e-businesses worldwide. With service delivery operations around the world, we are a multi-cultural team dedicated to providing innovative and cutting edge solutions to our clients.
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