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Chief Operating Officer - Big Laundry - Iit/iim

2 - 4 yrs
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Not Disclosed by Recruiter Posted 18 days ago Job Applicants: 180 Job Views: 422

Job Description

 
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    Job Purpose -

    - To drive Big Laundry's P&L (only B2C segment)

    - To manage Big Laundry's Factory operations

    - To manage Logistics operations for ensuring pick ups and delivery of garments happens as per schedule

    - To retain existing customers and service new customers (B2C)

    - To manage customer service operations to solve customers issues

    - To make strategies to generate new customers (B2C)

    - To make strategies to retain existing customers (B2C)

    - To manage the Tech team for continuous innovation

    - Developing high quality business strategies and plans for Big Laundry's growth ensuring alignment with short-term and long-term objectives

    - Leading and motivating subordinates to retain and to advance employee engagement develop a high performing work culture

    - Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission of the company

    Primary duties and responsibilities -

    - The COO will supervise and control all strategic and business aspects of Big Laundry business.

    - The COO will be promoted as CEO based on the performance.

    - Perform other duties as and when assigned

Salary: Not Disclosed by Recruiter

Industry: IT-Software / Software Services

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Senior Management

Role:Head/VP/GM-Operations

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

     

Education-

UG: B.Tech/B.E. - Any Specialization

PG:MBA/PGDM - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:

Big Worth

BIG WORTH is a first of its kind innovative and unique platform offering 100% value back on every penny you spent-An ultimate destination connecting millions of consumers like you to the brands they love. With vital presence in major metros and aggressively expanding all over the country, you can choose a place of your choice, shop for your favourite brands and claim 100% value back of what you spent. From the discounted prices to the cash back offers, eGift cards to dining delights, we have everything that you can dream of and is exclusively meant for you. Our teams are dedicated to continuously innovate by providing solutions that would drive ROI for our brand partners and give us happy and delighted customers
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