Role : Cloud Technical Architect
Role Description : Develop and deliver agile and cost effective hosting solutions. Implement scalable, high performance hosting solutions that meet the need of todays corporate and digital applications using both private and public cloud technologies. Plan and deliver legacy infrastructure transformation and migration to drive next-generation business outcomes.
Must Have Skills : Cloud Infrastructure,No Technology Specialty
Key Responsibilities : Managing 24x7 delivery Operations People Management - Recruit, motivate and develop highly skilled staffs that focuses on service delivery of key performance metrics as per the client contract Manage Daily Operations, - Analyze service performance data Analytical skills and drive initiatives aimed at performance improvement Across Technology Domains work with the team to understand the problem and take it to closure including in certain situations lead the problem resolution himself/herself
Technical Experience : Proven experience in offshore delivery including Experience in Project governance, Crisis and Escalation management End to end management of IO delivery for a global client including onshore and offshore teams Financial Management should have experience of managing project financials including cost take out initiatives Good Understanding of Automation, Analytics, Infrastructure Tools and Quality processes Responsible for resolving customer escalations and enhance customer satisfaction
Professional Attributes : Complex Problem Solving skills Look at areas that impact availability / performance of Infrastructure and Application, make recommendations and Improvement plans, discuss and drive approvals to implement long term fixes
Educational Qualification : Bachelor degree in related field
Additional Information : Good knowledge of ITIL delivery processes such as Incident, problem, Change, availability, capacity