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Cloud Support Engineer - Database

5 - 10 Years

Bengaluru

Not Disclosed by Recruiter

Openings: 1Posted: 30 days agoJob Applicants: 537Job Views: 1127
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Job Description

We are seeking people with strong Linux skills to join growing Premium Support team in Bangalore. You will be responsible for directly supporting customers from all over the world and be able to develop your skills across the AWS platform.Since we're working in the Cloud, you will need to be very comfortable with networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing. If you fit the description, you might be the person we are looking for!

Every day will bring new and exciting challenges on the job while you:
· Learn and use ground-breaking technologies
· Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
· Interact with leading technologists around the world
· Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
· Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services
· Drive customer communication during critical events.
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BASIC QUALIFICATIONS

· Expert in one or more of following DB Engines with relative 5+yrs experience:
Ø Oracle
Ø Mysql
Ø PostgreSQL
· DB performance tuning and troubleshooting
· Experienced setting up monitoring / alarming for production DB environments
· Some experience with NoSQL technologies like DynamoDB , Redis, MongoDB, Cassandra or Riak
· Linux/Windows system administration fundamentals.
· Experienced with linux/Windows system monitoring and analysis
· Good understanding of distributed computing environments
· Good understanding on DNS, TCP/IP protocols.
· Technology-related Bachelor's degree or equivalent work experience
· Excellent oral and written communication skills
· Excellent troubleshooting skills with customer service experience / strong customer focus
· Self-starter who is excited about learning new technologies on a regular basis

PREFERRED QUALIFICATIONS

· Experience with query analyzers and query tuning / slow query optimization etc.
· Exposure to Virtualization (VMware, Xen, Hypervisor)
· Prior working experience with AWS - any or all of EC2, S3, EBS, ELB, RDS, Dynamo DB, EMR
· Exposure to security concepts / best practices
· Understanding on IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network
· Monitoring / Troubleshooting tools
· Experience in managing full application stacks from the OS up through custom applications



Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software - Network Administration, Security
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer
Employment Type: Full Time, Permanent

Desired Candidate Profile




Doctorate - Doctorate Not Required

Company Profile

Amazon Development Centre (India) Pvt. Ltd.
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
View Contact Details+
Contact Details

Recruiter Name:HR

Contact Company:Amazon Development Centre (India) Pvt. Ltd.

Reference Id:918772