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Not Disclosed by Recruiter Posted 16 days ago Job Applicants: 92 Job Views: 1372

Job Description

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    Job Description:
    • Hands on management of a cloud based software solution running on Microsoft Azure/AWA/GCP.
    • Should able to configure and use various services running on Azure/AWS/GCP.
    • Should able to debug C#/ASP.NET application.
    • Identify, research, and resolve technical problems, Create and maintain documentation of networks and systems as needed.
    • Employ innovative thought and automation to improve workflow, efficiency, productivity and technology deployment.
    • Work with architects and engineering leadership to design and implement new CI/CD, monitoring solutions.
    • Ability to take a project or task from inception to completion understanding when to escalate.
    • Stay familiar with relevant current and future technologies and trends.
    • Improve the speed and efficiency service delivery to meet business objectives.
    • Continuously maintain and/or improve the security of client environments and customer data.
    • Monitor all production environments as a part of a 24x7x365 on call rotation to ensure availability and performance meets our SLAs. 
    • Respond to monitoring alerts as received.
    • Maintain regular communications and be closely integrated with Project Teams and customers.
    • Create and maintain documentation of client environments.
    • Act as back-up to Network Engineer as necessary.
    • Performs other job related duties as assigned.
    Required Skills:
    • 5+ years administering of virtualization platforms like VMware vSphere, KVM, Hyper-V.
    • Should have C#, ASP.NET application debugging knowledge.
    • Hands on experience with Azure (preferred)/AWS/GCP Operations.
    • Should have knowledge of networks, firewalls, and VPN configurations.
    • Automation experience PowerShell/Shell scripts is required.
    • Should have implemented availability, performance and log monitoring preferably using SCOM/Microsoft Operation Management Suite/Application Insights.
    • Experience with Change management and hosting compliance standards (HIPPA, PCI, PCI DSS, ISO 27001).
    • Should have basic understanding of Microsoft SQL Server Administration.
    • Experience working out of a ticketing queue to manage client work and communication. Perform a variety of complicated tasks and provide support for escalated trouble tickets.
    • Should have a humble, client first servant attitude, generally nice person, earning the trust of clients, coworkers and everyone you meet.
    • Should have great communication skills and dont mind taking ownership of issues for others and driving them to completion.
    • Should have just as much passion for their business objectives as you do about the technology used to achieve them.

Salary: Not Disclosed by Recruiter

Industry: IT-Software / Software Services

Functional Area: IT Software - Other

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:Technical Support Engineer

Employment Type: Permanent Job, Full Time


Desired Candidate Profile



UG: Graduation Not Required, B.Tech/B.E. - Any Specialization, Computers, Electrical, Electronics/Telecommunication, BCA - Computers

Company Profile:

Icertis Solutions Pvt. Ltd.

Icertis is the leading provider of contract lifecycle management in the cloud. Icertis Contract Management (ICM) is an innovative, easy-to-use platform that is highly configurable and continually adapts to complex business needs. We are a global enterprise software company with offices based in Seattle, WA, San Jose, CA, Edison, NJ, Stuttgart and Frankfurt Germany and Pune, India.

Today, ICM is used to manage 2.5+ million contracts, by 750,000+ users, in 90+ countries and 40+ languages. With its intelligent workflow and built-in analytics, ICM provides ongoing contractual insights and best-of-breed contract management. ICM enables customers to increase compliance, improve governance, mitigate risk and enhance user productivity, thereby maximizing ROI and accelerating time to value across the global enterprise.

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