Role : SW/Application Tech Support Practitioner
Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must Have Skills : Contact Center Technologies Implementation
Good To Have Skills : Cisco HyperFlex Architecture
Key Responsibilities : 3 to 6 plus Years of Network Infrastructure Experience into managed Enterprise Networks, IT Industry ,Service Providers Organizations etc Position is for a network migration project wherein approx 4K Cisco Infra devices announced as End of Life/Support to be replaced across the globe covering 450 plus Client Sites Hands on Experience onto Cisco products into compasses of Configuration, Network Implementations, Troubleshooting etcoCatalyst Switches 2960S/X Stackable Access Switches, 4500 S
Technical Experience : Good Project stakeholder Management skills Role would require to coordinate and manage multiple vendors, client teams and internal stakeholders Good to have experience into Network Transformation project having exposure to preparing Bill of Material, Hardware Ordering, LLD Documentation, Implementation Planning , Cut-Over Execution etc
Professional Attributes : Required CertificationsoMandatory CCNA Routing SwitchingoGood to have CCNP and experience into Wireless, Cisco Voice etcFlexible with Work timings
Educational Qualification : graduate