Contact Center Technologies Implementation

1 - 4 Years
Pune
Not Disclosed by Recruiter

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Posted: 7 days agoOpenings: 1Job Applicants: 364Job Views: 1076

Job Description

Role : SW/Application Tech Support Practitioner

Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must Have Skills : Contact Center Technologies Implementation

Good To Have Skills : Cisco HyperFlex Architecture

Key Responsibilities : 3 to 6 plus Years of Network Infrastructure Experience into managed Enterprise Networks, IT Industry ,Service Providers Organizations etc Position is for a network migration project wherein approx 4K Cisco Infra devices announced as End of Life/Support to be replaced across the globe covering 450 plus Client Sites Hands on Experience onto Cisco products into compasses of Configuration, Network Implementations, Troubleshooting etcoCatalyst Switches 2960S/X Stackable Access Switches, 4500 S


Technical Experience : Good Project stakeholder Management skills Role would require to coordinate and manage multiple vendors, client teams and internal stakeholders Good to have experience into Network Transformation project having exposure to preparing Bill of Material, Hardware Ordering, LLD Documentation, Implementation Planning , Cut-Over Execution etc


Professional Attributes : Required CertificationsoMandatory CCNA Routing SwitchingoGood to have CCNP and experience into Wireless, Cisco Voice etcFlexible with Work timings


Educational Qualification : graduate

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Other

Role Category:System Design/Implementation/ERP/CRM

Role:Business Analyst

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network- Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 477,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

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Recruiter Name:HR

Contact Company:Accenture Solutions Pvt Ltd

Reference Id:228190

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