Content Writer Openings – Accenture Hyderabad

2 - 4 Years
Hyderabad
Not Disclosed by Recruiter
Posted: 12 days agoJob Applicants: 514Job Views: 653

Job Description

The individual is responsible for content development and production experience to deliver high quality, user-driven Knowledge content and publish the same.

Should be a Graduate in Mass Communication/Journalism/English Literature etc.

Experience:2 to4 years of experience required:
Strong experience with HTML

Proven record of researching, writing and organizing help center content

Ability to digest information quickly and explain it in simple terms targeted to consumer audiences

Excellent interpersonal communication, and collaboration skills

Extreme attention to detail even when balancing multiple simultaneous projects

Learning background required

Experience in publishing of articles

Responsibilities:

Turn complex technical concepts and procedures into clear, readable summaries

Edit, clarify, and proofread documents written by others

Implement content migration to the appropriate Ops pages on the company intranet from diverse sites and documents

Implement timely content updates for accuracy

Optimize content for usability and internal search

Follow best practice to deliver consistent tone of voice and structure

Maximize help center content management system functionality

Use data and user insights to improve content and user experience

Support the drive to improve how content is organized in the help center content management system


Support the drive to deliver quality content at scale by developing documentation for non-writers

Work Location : Hyderabad


If yours, or a friend's profile, match these requirements, please send in your resume to jayalakshmi.srimat@accenture.com

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.A - Any Specialization, Communication, English, Journalism

PG:M.A - Any Specialization, Journalism, Communication, English

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
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Recruiter Name:Accenture HR Team

Contact Company:Accenture Solutions Pvt Ltd

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