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Customer Care Representative Openings for Email/chat & Blended Process

0 - 1 yrs

Time and Venue

16th April - 18th April , 10 AM onwards

Delta 1 2nd floor, Giga Space Tech Park, Opposite East Court, Viman Nagar-Pune. Except Sunday 10AM to 5PM SPOC: Sushil Kulkarni/ Ruchi (view on Map)

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Not Disclosed by Recruiter Openings: 50 Posted 15 days ago Job Applicants: 589 Job Views: 2000+

Job Description

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    Tech Mahindra BPS - PUNE is hiring for Premium Telecom Domain.

    Designation : Customer Service Associate
    Qualification Required : Under-Graduate/Graduate
    Experience Required : 0 - 1 Year BPO Exp
    Skills Required : Good Communication skills and basic computer knowledge

    Job Roles & Responsibilities :
    1) Emails process, professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
    2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
    3) Process orders, forms and applications.
    4) Follow up to ensure that appropriate actions were taken on customers' requests.
    5) Refer unresolved customer grievances or special requests to designated departments for further investigation.

    Walk-In Interviews @ Tech Mahindra Ltd
    2nd Floor, Delta-1, Giga Space IT park, Viman nagar, pune-14
    Interview Time : 10 AM - 5 PM

    Contact Person : Sushil Kulkarni /8888870017
    Email :

Salary: Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    Please refer to the Job description above
Company Profile:

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Walkin Interview

16th April - 18th April 10 AM
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Anand Rajurker Company Recruiter Tech Mahindra Ltd Pune

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