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Customer Happiness Executive

0 - 2 yrs
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Not Disclosed by Recruiter Posted 17 days ago Job Applicants: 23 Job Views: 64

Job Description

 
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    Soft Skills

    Should be able to understand and appreciate that chaos/randomisation is the only constant at a startup.
    Should be a passionate self-starter; ready to get their hands dirty
    Should envision and manage the growth of tech vertical to complement business growth
    Should have clarity in thought and articulation.
    Prior experience of high energy and intense environments - would be a plus

    Technical Skills

    Troubleshooting skills with problem solving ability
    Prior experience in customer service would be an added plus
    Customer service experience in Travel industry - would be an added plus
    Proficiency in excel across pivot and basic functions - would be an added plus
    Working knowledge of Cloud applications like Google sheets, Doc and Drive.

Salary: Not Disclosed by Recruiter

Industry: Internet / Ecommerce

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Please refer to the Job description above

Education-

UG: Any Graduate - Any Specialization

PG:Any Postgraduate - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:

PickYourTrail-Startup

"We are a travel company that delivers tailor-made international holidays. Our unique matching algorithm and price comparison engine give you the freedom to create your own customized tour packages suited to your tastes at the best online prices. Over the years, we've helped more than 10000+ travelers from across 14 countries. We also have the highest 5-star rating on Facebook, making us one of the top-ranked trip planners in India. We are an Amadeus Next incubated start-up and one of the top 6 finalists of the prestigious APAC Travel Innovation Summit award.
"
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