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Customer Relationship Management

6 - 11 yrs
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Not Disclosed by Recruiter Openings: 1 Posted 18 days ago Job Applicants: 56 Job Views: 148

Job Description

 
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    1. Plan, lead and manage various activities focussed towards Customer Relationship Management to ensure a 'customer first' approach
    2. Initiate and undertake CRM programmes like Loyalty programmes, Retention initiatives etc. across the customer life cycle, in coordination with the Marketing team
    3. Management of Sales Complaints escalation
    4. Oversee the Call Centre to ensure smooth operations and effective customer support.
    5. Effectively lead and manage the CRM team

    APPLICANTS ARE REQUESTED TO SEND THEIR UPDATED CV TO EMAIL ID: gc10@glocons.com 

Salary: Not Disclosed by Recruiter

Industry: Automobile / Auto Anciliary / Auto Components

Functional Area: Marketing , Advertising , MR , PR , Media Planning

Role Category:Advertising

Role:Client Servicing Executive

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Preferred above mention experience in automobile sector 

Education-

UG: Any Graduate

PG:Any Postgraduate

Doctorate:Doctorate Not Required

Company Profile:

GLOCONS CONSULTING PVT LTD

Automobile
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