Customer Service Representatives

1 - 3 Years
Gurgaon
Not Disclosed by Recruiter

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Posted: 1 day agoOpenings: 1Job Applicants: 323+Job Views: 1654+

Job Description

Experience:1 3 Yrs

Overall Purpose Of Job

Handle Existing Claims and Claims Servicing from end customer

Queries from Clients local organization.

Processing orders in system based on processes, guidelines and procedures

Active follow- up on any open item

Responsibilities/ Authorities

1- 3 Years of total work experience

1- 2 years of relevant experience in Customer Service preferable(Non voice).

Expert in client and escalation management

Strong interpersonal skills

Good written and Spoken English

Strong Excel and PowerPoint skills

Ready to work in evening shift

Good knowledge of Order to cash cycle.

Skills Profile

English Language command

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Post Graduation Not Required

Company Profile

Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 394,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives
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Recruiter Name:HR

Contact Company:Accenture

Reference Id:8276

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