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Customer Success Manager/Sr. Customer Success Manager

16 - 20 yrs
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Not Disclosed by Recruiter Posted 30+ days ago Job Applicants: 17 Job Views: 92

Job Description

 
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    Customer Success Manager/ Sr. Customer Success Manager - Milestone Inc. Welcome to Milestone Careers Customer Success Manager/ Sr. Customer Success Manager

    Summary

    Customer Success Manager/ Sr. Customer Success Manager India - Bangalore or Ahmedabad Description

    Job Summary: Responsibilities:

    • Work directly with clients to create and refine their online marketing strategy.

    • Analyze and communicate marketing performance to clients both verbally and in writing

    • Be able to research/ implement online strategy for clients and communicate that to internal teams and clients directly

    • Monitor and ensure each account within your assigned portfolio is managed efficiently/ effectively to continue to deliver high ROI

    • Lead website performance review and suggest marketing opportunities to increase conversion

    • Keep current on the latest trends in the search marketing industry Requirements:

    •Bachelor's/ MBA

    •Experience in e-Commerce/ digital marketing

    •3+ years of Customer service and Account management

    •Experience working in the Internet marketing field, preferably within the travel vertical or Hotel Industry

    •Experience of working with several areas of Search Engine Marketing (SEM) including: search engine optimization (SEO) , keyword analysis (KWR) , pay per-click campaigns (PPC) ,

    •Social media marketing, email marketing and etc. Desired Skills:

    • Very strong analytical and reporting skills

    • Strong time management, project management, and problem solving skills

    • Excellent verbal / written communication and presentation skills

    • Ability to manage a team and delegate responsibilities

    • Ability to handle multiple ongoing tasks with changing priorities

    • Insatiable desire to learn and stay current with latest marketing trends Top Reasons to work for Milestone:

    •5 Days a Week

    •Great place to learn with phenomenal growth opportunity

    •Stable and rapidly growing company

    •New, professional corporate offices in the heart of the plush professional/ residential location of Prahlad Nagar

    •Opportunity to work with a fun, amazing and talented team

    •Great benefits Mediclaim and paid holidays (per year)

    •Exciting and innovative work environment

    •Employee referral incentive program

    •Monthly and quarterly events include: birthday celebrations, ice cream socials, etc. Alternatively, you can apply to this job using your profile on one of the following sites:

Salary: Not Disclosed by Recruiter

Industry: Recruitment / Staffing

Functional Area: IT Software - ERP , CRM

Role Category:Senior Management

Role:Program Manager

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Please refer to the Job description above

Education-

UG: Any Graduate

PG:MBA/PGDM

Company Profile:

milestone internet marketing pvt ltd

milestone internet marketing pvt ltd
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