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Customer Support Associate(international Voice Process)

from 1 to 4 year(s) of Experience

Noida(Sector-63 Noida)

Not Disclosed by Recruiter

Openings: 40Posted: 5 days agoJob Applicants: 3755+Job Views: 8657+
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Job Description

  • Negotiate, collect and resolve accounts using a consultative approach.
  • Build lasting relationships with clients, customers, and team members based on trust and reliability.
  • Incumbent should strive for first call resolution and take true ownership of customer needs and issues.
  • Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
  • Take an active role in educating customers about our clients' products and services.


Required Candidate profile

  • Negotiate, collect and resolve accounts using a consultative approach.
  • Build lasting relationships with clients, customers, and team members based on trust and reliability.
  • Incumbent should strive for first call resolution and take true ownership of customer needs and issues.
  • Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
  • Take an active role in educating customers about our clients' products and services.




Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Full Time, Permanent

Company Profile

iQor India Services Private Limited
iQor is one of the largest and most respected providers of business process outsourcing and product support services across globe. Our team of 45,000 employees, spanning the globe from locations in 17 countries, continues to grow and with that so does our need for exceptionally talented personnel. We partner with many of the world¢¢s best-known brands to deliver customer support solutions and aftermarket services from customer care and receivables management to product diagnostics and repair services. When you become part of our iQor family, you're not just accepting a job but an invitation to further advance your career and build leadership skills for the future.

A CAREER, NOT A JOB

With our dynamic, team-oriented work environment, iQor provides opportunities for career growth and advancement at all levels of the organization. And beyond financial stability, competitive benefits, and best-in-class training with cutting-edge technology, we offer excellent compensation. As a true pay-for-performance organization, your career path and compensation are clearly defined by your work productivity and drive to succeed.
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Contact Details

Recruiter Name:Jyoti Goswami/Ankit Saxena

Contact Company:iQor India Services Private Limited

Website:http://www.iqor.com