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Customer Support Executive || Lenskart

0 - 3 yrs
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50,000 - 3,00,000 PA. Openings: 1 Posted 5 days ago Job Applicants: Less than 10 Job Views: Less than 10

Job Description

 
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    We are urgently hiring for the following roles at Lenskart: 

    * Inbound Calling 
    * Outbound Calling
    * Social Media 
    *Chat Process 
    *Email Process 
    *Telesales 

    Job Discription : 

    • Manage large amounts of inbound and outbound calls in a timely manner
    • Follow communication scripts when handling different topics
    • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
    • Build sustainable relationships and engage customers by taking the extra mile
    • Keep records of all conversations in our call center database in a comprehensible way
    • Meet personal/team qualitative and quantitative targets

    For any queries please reach on jayati.mahajan@lenskart.in


    Thanks and regards 
    Jayati Mahajan 
    Human Capital Team 
    Lenskart 

    Required Candidate profile

    • Excellent communication skills
    • Freshers can apply
    • Minimum qualification - Graduate

Salary: INR 50,000 - 3,00,000 PA.

Industry: Internet, Ecommerce

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Employment Type: Full Time, Permanent

Keyskills

Education-

UG: Any Graduate - Any Specialization

PG:Post Graduation Not Required

Company Profile:

LENSKART SOLUTIONS PRIVATE LIMITED

Lenskart.com is an Indian eyewear online portal founded by Peyush Bansal, Amit Chaudhary and Sumeet Kapahi in November 2010. The company objective is to offer disruptive and one of its kind services to the consumers. The product range contains prescription eyeglasses, sunglasses and contact lenses.
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