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DUTY MANAGER / AM FRONT OFFICE

3 - 5 yrs
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Not Disclosed by Recruiter Posted 26 days ago Job Applicants: 17 Job Views: 292

Job Description

 
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    Job Offer - Duty Manager / AM Front Office - Mercure Hyderabad KCP - AccorHotels Jobs Key words or job reference

    Working time Full Time Part Time

    Manager (team leader)

    Fixed term contract

    Education level Did not graduate Secondary professional education A level Vocational education Bachelor / Licence Master / MBA Search by :

    Administration - Others Business Intelligence Customer Experience and Loyalty Development / Asset Management Finance - Accounting - Audit Hotel and site Managers Human Resources - Training Information Technology Marketing - Communication Revenue Management Sales - Distribution Seminar and banquet Technical - Maintenance - Security Well - being Job Offer - Duty Manager / AM Front Office - Mercure Hyderabad KCP - AccorHotels Jobs 13 / 01 / 2019 Duty Manager / AM Front Office Assistant Front office Manager (m / f) Hotel or Entity Mercure Hyderabad KCP Managed hotel Middle India Region / Country Mercure Hyderabad KCP , is located in the city centre at the intersection of Punjagutta Road and Road No.1 in Banjara Hills , which is a well known commercial and residential area in western Hyderabad. The hotel offers 128 spacious guest room keys (29 square metres) including Suites , 5 Meeting rooms aggregating 345 square metres , All day dining restaurant ( 70 covers) , Bar , Lobby lounge & a Gymnasium. Job Level National under local employment status (or Foreigner already entitled to be recruited for this role) Job / National under local employment status (or Foreigner already entitled to be recruited for this role) Fixed - term contract: Full Time Anticipated Start Date 28 - 01 - 2019 B Mathews Skills

    Level of Education Bachelor / Licence Areas of study Hospitality Management Professional experiences 3 to 5 years Languages essential English

    Hindi Essential and optional requirements Personally welcome and escort all guests.

    Ensure to interact with the guests & enable the team to understand guest requirements.

    Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests

    Ensure that the arrivals and departures for the day and relevant records are maintained.

    Deal with the inquiries and complaints of the Guests tactfully and initiate follow - up action

    Responsible for maintaining high level of room sales , by upselling.

    Check outstanding of in - house guests on a daily basis

    Ensure that the luggage of incoming and outgoing guests is handled quickly and efficiently

    Ensure that all information of incoming guests are promptly delivered

    Readily available at all times to deal with problems or complaints

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    Key tasks Personally welcome and escort all guests.

    Ensure to interact with the guests & enable the team to understand guest requirements.

    Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests

    Ensure that the arrivals and departures for the day and relevant records are maintained.

    Deal with the inquiries and complaints of the Guests tactfully and initiate follow - up action

    Responsible for maintaining high level of room sales , by upselling.

    Check outstanding of in - house guests on a daily basis

    Ensure that the luggage of incoming and outgoing guests is handled quickly and efficiently

    Ensure that all information of incoming guests are promptly delivered

    Readily available at all times to deal with problems or complaints

    Mercure and its people

    Hotels with individuality , passion for service and committed to quality and guest satisfaction.

    Join a team of warm and

    friendly professionals

Salary: Not Disclosed by Recruiter

Industry: Aviation, Aerospace, Aeronautical

Functional Area: Hotels , Restaurants

Role Category:Front Office/Customer Care

Role:Front Office/Guest Relations Executive/Manager

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Please refer to the Job description above

Education-

UG: Any Graduate

PG:Post Graduation Not Required

Company Profile:

AAPC India Hotel Management Pvt. Ltd.

AAPC India Hotel Management Pvt. Ltd.
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