Creating and facilitating creation of business cases for system solutions. Identifying areas of improvement and taking ahead strategic initiatives for systems development that is robust, adaptable, seamless and cost effective in order to enhance overall Customer, distributor and Sales journey and operational efficiency which result in keeping the operational cost in control and raising the servicing standards further.
Decide the Ops/Sales project priorities in collaboration with the department heads in Ops and ensure the projects are initiated and delivered in a timely manner and within the desired quality parameters.
To ensure system requirements originating from organization's strategic needs & priorities, continuous process improvements, quality measures, internal audits statutory guidelines, and other sources are captured, effective solutions designed, development facilitated, functionality tested and production issues are resolved within the set timeline.
The role is also responsible to explore new solutions outside the business, facilitate adaption, designing of a robust system architecture seamless and cost effective to aid/support operations requirements.
Initiating Strategic projects. Ensure accurate and timely requirement collation, CBA, feasibility study, gap analysis in order to create comprehensive requirement document.
Decide project priorities basis intensity of impact on organization in order to meet strategic and business objectives.
Oversee User Acceptance Testing (UAT) and ensure requisite quality, output and TATs are maintained at all times meeting business needs.
Ensure resolution of production issues is provided within the set timelines in order to maintain seamless processing in entire operations.
Incorporate learning and integration for sustained performance.
Oversee the performance of all the team members to ensure the objectives of the department are accomplished.
Monitor regular maintenance of central test repository across the systems with expected timelines and quality parameters
UG: Any Graduate
PG:Any Postgraduate - Any Specialization
Doctorate:Doctorate Not Required
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TopGear Consultants Pvt Ltd.
Leading Recruitment Firm
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