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Desktop Support Engineer L1 / L2 - Hyderabad

1 - 4 yrs
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Not Disclosed by Recruiter Openings: 20 Posted 15 days ago Job Applicants: 1212 Job Views: 2500+

Job Description

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    Position: Desktop Support Engineer
    Experience: 1 years and 4 years
    Location: Hyderabad
    NP:- Immediate to 30 Days

    Job Description:

    Maintain standard Operating Environment (SOE) with images for quick roll out.
    First Level support for all Desktop calls
    Escalation and coordination with vendor and data centre support for physical replacement (where applicable pending access and service contract provided by client)
    Installation of Std. Wintel Desktop Operating Systems
    Should be familiar with Desktop concept in an active directory environment.
    Email client configuration/Outlook
    Configuration of printer drivers for local and network printers on the desktops
    Knowledge of LAN crimping
    Provide on -site support for Customer approved patch/anti-virus updates through Central Antivirus Console / Central Patch Distribution Software
    Backup Management based on built-in tools
    Support for local area network issues (LAN), DHCP client (Limited to configuration issues- No support for LAN devices)
    Resolve Hardware problems or Escalate hardware problems for desktops to Suppliers.

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    Notice period:
    Year of experience:
    Current CTC:
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Salary: Not Disclosed by Recruiter

Industry: IT-Hardware & Networking

Functional Area: IT Hardware , Technical Support , Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician

Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    Please refer to the Job description above
Company Profile:


As one of India's top IT services firms, CMS IT services has support infrastructure spread across 30 branches and 220 direct support locations in India. CMS IT provides complete solutions to large corporations across all sectors, including banking, insurance, retail, telecom and manufacturing.
CMS IT provides new, cost-effective and cutting-edge IT infrastructure solutions that are reliable, resilient and responsive.
CMS IT Managed Services includes high quality, end-to-end IT infrastructure solutions to cost-effectively manage your IT operations efficiently. CMS IT Asset Management Services provides innovative technology support solutions.
CMS IT Support Services ensures that the functioning of your systems is optimized with end user support and data center management. CMS IT System Integration Services includes cutting edge solutions to install and integrate hardware and software to manage complex IT implementation projects successfully.
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Job Posted by

Keerthika Talent Acquisition Executive CMS IT Services Pvt. Ltd. Chennai

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