Greetings from Innovatia!
Below mentioned is the job opportunity of Documentation Manager:
Reporting to the Director of Content Solutions India, the Documentation Manager holds overall project and people management responsibility for multiple documentation projects to ensure successful implementation and customer satisfaction.
Key Job Responsibilities
1 Project Management - scoping work, assigning tasks, managing risk and scope creep, tracking and reporting metrics for Innovatia and the customer. Be proactive in managing and mitigating issues.
2 Provide guidance and leadership to team members. Foster an environment of openness and trust.
3 Ensure teams are adequately staffed, new team members receive onboarding support and performance goals and development plans are deployed. Manage work assignments and leaves. Manage performance improvement.
4 Build and foster a collaborative partnership with critical people within the client organization. Build a reputation for delivery and competence to grow the business base.
5 Ensure that team members understand and apply the relevant quality standards, guidelines and processes. Develop and apply continuous improvement strategies.
6 Deliver corporate and client communications in a timely and meaningful way to the team.
Qualifications, Knowledge, Skills, Experience
Post-secondary education in a related field (Bach of Computer Science, Engineering, Business etc.) or a combination of education and experience.
Project Management Professional (PMP) designation an asset.
Knowledge of the Documentation industry (best practices, standards) an asset.
Minimum of 3 years managing complex and multi-faceted projects.
Ability to motivate and lead cross-functional teams to deliver projects on time, within budget, and that exceed requirements and expectations.
Ability to identify and qualify new opportunities with customers.
Excellent communication and presentation skills.
Competent with variety of PC tools and applications including MS Office and MS Project.
Ability to effectively balance leadership and project management responsibility in a demanding and fast-paced environment.
Strong negotiation skills are essential.
If interested, do apply for this post with your updated resume.
TA Team- Innovatia
Salary: INR 20,00,000 - 30,00,000 PA.
Functional Area: Other
Employment Type: Full Time, Permanent