Job Role Summary
Responsible for project management, leadership and execution of a portfolio of Information Technology projects / programs; and ensuring alignment with IT standards and strategies. Accountable to manage IT projects, programs and portfolios using industry based, IT EPMO defined and regionally governed PM methodologies, best practices, processes and tools across a number of PM functional areas. Responsibilities include managing project / program scope, time (schedule), integration, cost, quality, human resources, communication, risk and procurement activities and other PM deliverables. Develops and maintains relationships with Business Unit leads and leadership teams to manage expectations of service, including work products, timing, and the value to be delivered for those projects and programs. Service delivery management for third party flex partners. Managed or creation of PMO Competency, Managing various PMO Managers.
The role will be responsible for successfully executing and guiding the projects and/or programs that are supported by the Business Unit PMO. The role holder will manage PMO Team Members (i.e., Project Analysts, Program Office Coordinators, Project Managers, Program Managers) and work with the leadership team in the implementation and use of the XIM standard program/project management practices (procedures, processes, templates, tools) to support the planning and execution of the programs and projects. The role will have a dotted relationship to EPMO and will be accountable for the project execution and project consistency
Scope - Job Specific
Has authority and responsibility for all aspects of a significant area of work, including policy formation and application.
Is held fully accountable for actions taken and decisions made, both by self and subordinate.
Decisions are critical to organizational success.
Influences developments within information systems industry at highest levels.
Develops long-term strategic relationships with customers and industry leaders.
Leads formulation and application of strategy.
Work involves application of highest level management and leadership skills.
Level Guide Statements - General:
Adapts and executes functional or departmental business plans and contributes to the development of organizational strategies
Anticipates internal and/or external business challenges/ regulatory issues
Decisions are guided by functional strategies and priorities
May include international accountability; and may include some global accountability
Accountable and responsible for the execution of the project portfolio within scope of the PMO, including management project interdependencies to ensure smooth overall project/program execution
Monitors areas of significant program risk in conjunction with the Leadership Team and manages PMO level and escalated project issues to resolution.
Ensures project managers have appropriately scoped, planned and resourced their respective efforts and that sponsors approve.
Ensures that all necessary project management deliverables are completed consistently and in sufficient detail to provide for adequate management and control.
Interacts with EPMO to resolve escalated risks and issues above the PMO authorization level
Interacts with EPMO on decisions or resolutions that are Enterprise level issues
Coordinates the mandated Quality Assurance planning; ensuring that follow-up items are completed.
Provides independent QA of a sample of deliverables and project processes; Participates in formal program and management reviews.
Manages the personnel on the PMO team including directing, coordinating, coaching, and reviewing.
Facilitates the planning and coordination of all PMO team activities.
Manages the day-to-day activities of the PMO, monitoring the demand for PMO services and resolve discrepancies between supply and demand
Identifies key process issues facing the supporting effort and develop a set of priorities for improvement.
Ensures project consistency and implements PMO process and procedures based on the requirements of the EPMO.
Identifies barriers to change within the effort and make recommendations to improve the probability of success.
Contributes to the development of new and improvement of existing PMO processes and procedures.
Produces monthly PMO Portfolio and executive summary reports.
The role will have a dotted relationship to EPMO.
Minimum : PMP or equivalent Project Management certification
Preferred : Lean Six Sigma Green Belt Certified
Skills, Knowledge and Abilities
Managed various PM reporting
Managed PMO Competency
Experience in project risk management
Experience in relationship management and business development
Ability to perform critical analysis of large complex programs/projects
Ability to perform feasibility studies and cost benefit analyses
Ability to effectively interview and interact with project executive sponsors, project team and external consultants
Expert level understanding of PMI or similar methodology.
Working understanding of risk management
Demonstrated integrity within a professional environment
Demonstrated influence and credibility with senior IT and business management.
Has proven project management and leadership skills and a good knowledge of business analysis.
Experience in vendor management
Knows XIM policy framework, management structures and reporting procedures for all aspects of the programs environment.
Has strong planning, communication and presentation skills and is proficient in project quality management.
Strong process improvement background
Experience with change management techniques / driving cultural change
Strong metrics development and management
Ability to connect functional teams with technical teams to achieve effective solutions
Strong strategic business acumen
Ability to translate business acumen into actionable plans
Well-developed leadership abilities to build positive relationships and handle conflict resolution
Advanced proficiency in MS Project, MS Word, Visio, MS Excel and PowerPoint.
Desired Candidate Profile
UG: B.B.A / B.M.S - Management, B.Tech/B.E. - Computers
PG:MS/M.Sc(Science) - Computers, MCA - Computers, M.Tech - Computers, MBA/PGDM - Any Specialization
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Xerox Technology Services India LLP
Xerox Technology Services India LLP
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