- provide technical support to customer over the call, email, thru chat or by taking their PC remotely by TeamViewer.
- Help distributors/dealers/end users to commission newly purchased products or trouble shoot their current products
- Technical support to Aditya Infotech clients on CCTV Analog Cameras, IP Cameras, DVR, NVR, VDP and networking over the call
- Troubleshooting for these products. Resolving queries over the call or by remote desktop and maintaining daily call reports.
- Knowledge of Networking, TCP/IP, Switch, Hub, Router, Sub netting, Routing Protocols, DNS , DHCP, Active Directory, Email server, POP3, SMTP, VPN, FTP, DAS, NAS, SAN etc.
- Experience on DVR and CCTV products will be an added advantage for the candidate.
- Knowledge of LAN and WAN.
- Completed CCNA Certified networking
Salary: INR 2,75,000 - 3,50,000 PA.
Industry: Semiconductors, Electronics
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role:Associate/Senior Associate -(Technical)
Employment Type: Full Time, Permanent
UG: BCA - Computers, B.Sc - Electronics, Computers, B.Tech/B.E. - Electronics/Telecommunication, Computers, Diploma - Computers, Electronics/Telecommunication
PG:MCA - Computers, M.Tech - Computers, Electronics/Telecommunication, Post Graduation Not Required
Doctorate:Doctorate Not Required
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Aditya Infotech Ltd. (CP Plus)
Aditya Infotech Ltd is a leading player in providing Electronic Video Surveillance Products. Brand Name, CP Plus is no 1 CCTV camera of the country. It has a unique distinction of securing more than a million locations across various locations. Aditya Infotech Limited was established in 1994 and is today Youngest and Fastest Growing company to enter the club of Top 4 Security Companies of the world. The company is also the sole distributor for Panasonic and Dahua CCTV in the country. The company has a partnership with over 6000+ channel partners well spread over 350+ cities in India. For more details please log on to our website, www.cpplusworld.com
Why work with us? At CP PLUS, we have a culture which motivates to collaborate and think innovatively. With more than 1000 employees across the globe, what's binds us is our common passion and determination to remain the market leader. Today, we are proud to have a culture which promotes and embraces diversity, innovation, entrepreneurial spirit, transparency, and talent development. As the adage goes Rome wasn't built in a day, we have built our culture one block at a time. Our achievements are more than yesterday and less than tomorrow.We are part of the digital revolution, by securing the nation in order to build a better economy and social wellbeing. So, if you want to be part of this exciting journey come and join your future today. Because, at the end of it all, our happy workforce will bring in 1 billion smiles to our customer!
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