Engineer – Service (bengaluru)

3 - 8 Years
Bengaluru
Not Disclosed by Recruiter
Posted: 8 days agoOpenings: 2Job Applicants: 2492+Job Views: 5932+

Job Description

  • Installation of wood processing machines in the assigned customer locations.
  • Train the customer and customer technicians on wood processing machines.
  • Attend customer complaints and provide proper solutions to achieve good customer satisfaction.
  • Achieve set goals with accurate self trackers and submit to superiors periodically.
  • Closing the assigned calls and coordinate with the customers for part identification, spares offer, spares dispatch and fixing the problem to complete the call.
  • Suggest suitable spare parts to the customers to ensure proper working of the wood processing machines.
  • Attend international service calls based on organisational requirements.
  • Maintain good rapport with customers and customer technicians.
  • Maintain good rapport with sales personnel and provide market information to ensure good business growth.
  • Support sales team by visiting customers for technical discussion/demos.
  • Organise exhibitions, trade shows and support business promotion initiatives.
  • Should be ready to travel any time and availability over the phone.
  • Prepare service reports, invoice and other related documents and process to the concerned within the allotted timelines.
  • Ensure submission of travel bills as per Companys rules and regulations within the allotted timelines.

Required Candidate profile

  • Hands-on experience in handling after-sales functions of CNC machineries.
  • Good technical knowledge and competency in after sales functions.
  • Good communication and presentation.
  • Good customer and result orientation.
  • High level of self motivation and ability to work independently.
  • Willingness to travel without constrains across the world.
  • Good problem solving and decision making ability.
  • Good documentation and eye-for-details.

Salary: Not Disclosed by Recruiter

Industry:Industrial Products / Heavy Machinery

Functional Area:Production, Manufacturing, Maintenance

Role Category:Production/Manufacturing/Maintenance

Role:Service/Maintenance Engineer

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Tech/B.E. - Electrical, Mechanical, Diploma - Mechanical, Any Specialization, Electrical, Engineering

Company Profile

Biesse Manufacturing Co. Pvt Ltd

www.biesse.com
View Contact Details+

Recruiter Name:Rashmi K

Contact Company:Biesse Manufacturing Co. Pvt Ltd

Email :rashmi.k@biessemnfg.com

Reference Id:Service Engineer

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