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Executive CRM and Sales

1 - 3 yrs
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2,00,000 - 2,50,000 P.A. Openings: 2 Posted 19 days ago Job Applicants: 18 Job Views: 144

Job Description

 
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    Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
    Follow up to ensure that appropriate actions were taken on customers' requests.
    Refer unresolved customer grievances or special requests to designated departments for further investigation.
    Good communications skills
    Ability to listen and active problem solving skills
    Good interpersonal skills

Salary: INR 2,00,000 - 2,50,000 P.A.

Industry: Internet / Ecommerce

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Back Office/Web/Transaction Processing

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Good in Communication
    Flexible in Shift timing
    Male Candidate preferable
    Team player

Education-

UG: Any Graduate - Any Specialization

PG:Post Graduation Not Required

Company Profile:

Astroved.com Pvt Ltd

Astroved is a fast-growing consumer internet company focused on bringing Vedic Astrological content and services to consumers worldwide. We incorporate ancient wisdom into modern applications to improve our customers' lives. Offerings include a wide range of predictive services in the areas of health, wealth/finance, career, relationship and other life matters, as well as a full array of traditional remedial services.

We aim to transform our members' lives by developing top tier, scientifically validated astrology and Vedic-based services and applications to address the problems with which one struggles. Key to this is establishing research and development initiatives and building B2B partnerships and alliances with synergistic institutions.

Founded in 2001 by visionary founder Dr. Baskaran Pillai, Astroved has a strong team with domain expertise in the astrology arena, a talented technical staff and management presence in both the U.S. and India.

With loyal customers in U.S., Europe, Asia and India, Astroved has already attained global market presence. Astroved has an active list of over 200,000 customers worldwide and access to over 3M engaged consumers through Dr. Pillai's presence on YouTube and other media.

Unlike many internet-based astrology companies, Astroved is already profitable and generating cash. Poised for next phase of growth
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Job Posted by

Chitra Senior Manger Astroved.com Pvt Ltd Chennai

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