Specific operational strategies implementation for the department
Implementation of Audit plan - audits and corrective actions
Inventory management for Consummables
Implementation of preventive maintenance plan for upkeep & maintenance of equipments and property
Deliver formal sessions on various areas like SOP training, Product Knowledge, Soft Skills for own team or any other team"Follow up for maintenance
and giving defect free rooms to guest, periodic preventive maintenance, pre arrival audits, FOM/EHK should do a root cause analysis for all complaints and preventive actions to ensure no reoccurrence."
1) Personalised Service 2) Ensure room blocked as per the guest preference 3) Inter department co ordination in terms of guest requirements 4) Ensure traditional welcome to all the Guest 5) Ensure rooms are clean and all amenities in place