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Geenpact Mega Walkin Drive for International Chat Executives

1 - 4 YearsHyderabad

INR One side Cab facility+monthly Incentives+yearly BonusPosted: 31 days agoJob Applicants: 251Job Views: 1113
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Job Description


Genpact Mega  Walk in Drive for International Chat Executives

Work Location : Hyderabad 


With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting Applications for Chat Executives :

Walk in date: 19th May ( Sunday )

Walk-in Timings: 11:00 am -2 PM

Contact Person: Tanya : 7013764604

Interview location:

14-45, IDA Uppal, Opp NGRI, Habsiguda, Hyderabad

Shifts: 24*7

Job Responsibilities :

1. Answering and resolving customers queries received via chat
2. Able to upsell and cross sell & up sell the products related to the process
3. Interacting with customer to understand the query better and to provide appropriate resolution

Qualifications -

Minimum qualifications :
  • Graduate in any stream
  • Excellent Communication Skills 
  • 6 months to 18 Months experience of technical support/customer service
  • Tech savvy and worked in technical processes that involved troubleshooting of Hardware products
Preferred qualifications :

  • Technical support experience with hardware background.
  • Should have basic computer operating knowledge
  • Good Written / Verbal communication skills

NOTE :
  • 2 UPDATED COPIES OF RESUME
  • ID PROOF ORIGINAL (AADHAR IS MANDATORY )
  • 2 XEROX COPIES OF ID PROOF
  • 2 PASSPORT SIZE PHOTOGRAPHS
  • LAST 3 MONTHS PAY SLIPS ( IF ANY )

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube


Salary: INR One side Cab facility+monthly Incentives+yearly Bonus
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills:

Company Profile

GENPACT India Private Limited
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi. For additional information, visit www.genpact.com. Follow Genpact on LinkedIn, Twitter, YouTube, and Facebook.
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Contact Details

Recruiter Name:Tanya

Contact Company:GENPACT India Private Limited

Telephone:7013764604

Email :tanya.dahiya@genpact.com

Reference Id:Chat _ upp

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Walkin Interview

18 Jun - 19 Jun 11 AM

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